Job summary
- Main area
- Various departments throughout the trust
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 328-CSW-7216694
- Employer
- South Tees Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- All Sites within the trust
- Town
- Middlesbrough
- Salary
- £24,169 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 02/07/2025 23:59
Employer heading

Clinical Support Worker
Band 2
Job overview
Up to 37.5 Hours per week
Clinical support workers (CSW) play a vital role in providing excellent care to patients across all NHS care settings. They can help patients with social and physical activities, personal care, mobility, mealtimes, booking appointments etc.
CSWs can work in hospitals, GP practices, people’s own homes or in the community; roles can vary depending on the environment in which they work.
They can work with many different patient groups, of all ages, including those receiving acute care, people with learning disabilities, physical disabilities or mental health conditions, and in maternity services.
The CSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates and midwives.
The successful candidates will have excellent communication and basic IT skills and you must be able to work on your own under appropriate supervision. You will also be required to complete the care certificate within 6 months probationary period.
Please note if you are based in the Community, you must have access to a vehicle for work purposes to meet the requirements of the role.
Main duties of the job
This innovative support team will be deployed to support all sites and departments to support with the highest level of patient care. You will provide a range of nursing skills to meet the needs of our patients in a safe and caring environment that promotes dignity, privacy and respect. This post will offer you valuable experience and excellent opportunities to develop a career in care.
The opportunities to progress are endless; you can choose to specialise in a particular setting, or train to qualify as a healthcare professional, such as a nurse or associate practitioner.
Applicants will be required to contribute to on-going development and improvements within the service.
We will require the successful candidate to work days, night’s weekends and bank holidays on a rotational basis.
Please note that this vacancy will close when we receive sufficient completed applications.
Working for our organisation
You will be allocated to one of the Collaboratives within the trust:
• Clinical Support
• Digestive Diseases, Urology and General Surgery Services
• Neurosciences & Spinal Care
• Perioperative and Critical Care
• Medicine and Emergency Care
• Growing the Friarage and Community Services
• Cardiovascular Care
• Head & Neck, Orthopaedic and Constructive Services
• James Cook Cancer Institute and Speciality Medicine
• Women and Children
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
• Your Leadership Impact
• Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Knowledge & Skills
Essential criteria
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
- Basic analytical, numerical , literacy and judgement skills
- Insight into behaviours and skills of a carer and the need for effective team work.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
Desirable criteria
- Familiarity with current NHS and social care policies.
Experience
Desirable criteria
- Experience of working in a care role.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Samantha Taylor
- Job title
- Therapeutic Care Operational Lead
- Email address
- [email protected]
- Telephone number
- 01642 835862
- Additional information
OR
Carolynn Lloyd - Clinical Educator
Email - [email protected]
Tel: 01642 850850, Ext. 57671
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