Job summary
- Main area
- 205045 Carlisle Network ICC
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: 2 full time posts, one to be based at Brampton Hospital and one based at Carlisle Healthcare Medical Practice.
- Hours
- Full time
- Part time
- Job ref
- 262-A-25-7207833
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Brampton Hospital Or North Carlisle Medical Practice Eden Street
- Town
- Carlisle
- Salary
- £24,169 per annum pro rata
- Salary period
- Yearly
- Closing
- 17/06/2025 23:59
Employer heading

ICC Hub Admin Assistant
NHS AfC: Band 2
Job overview
As ICC Administrative Assistant you will provide clerical support to the district nursing and therapy teams based within Carlisle ICC.
You will work with other administrators, health and social care professionals to develop the ethos of multi-disciplinary, integrated care and seamless services ensuring that patient care is delivered to the highest possible standard.
We have one post based at Brampton Hospital within the ICC Hub, and one post based at Carlisle Healthcare Eden Street within the District Nurses office.
Please add to your application if you only want to be considered for one site.
Main duties of the job
As an Administrator, working with a level of supervision, you will maintain administrative systems and records to enable the teams to deliver effective community services and to ensure that the office environment is safe, appropriately maintained and equipped.
- Provide administrative support service including;
- Deal with queries via telephone , relaying any relevant messages when required.
- Process inbound and outbound mail
- Filing, storage, tracking and archiving of patient records using Trac-It and PODFATHER.
- Ordering stock and maintaining stock control
- Word processing
- Laminating
- Photocopying/scanning
- Minute taking
- To create and maintain reports, spreadsheets and correspondence using a variety of computer packages including Word, Excel and Outlook.
- Produce letters
- Order equipment on behalf of clinical staff
- Support with the management of lease cars
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:
· Being a clinically led organisation
· Quality and safety at the heart of our Trust
· A positive patient experience every time
· A great place to work
· Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Qualifications
Essential criteria
- GCSE English and Maths or equivalent
- Willingness to undertake NVQ level 2 Business Administration
Desirable criteria
- NVQ 2 in Business Administration/ Customer Service
- ECDL or equivalent
Knowledge and Experience
Essential criteria
- Able to demonstrate working knowledge of Microsoft Outlook and Microsoft Office components.
Desirable criteria
- Basic experience of working in an office environment.
- Health or Social Care Work or volunteer experience
- Understanding of need for confidentiality
Skills and Aptitude
Essential criteria
- Good organisational skills
- Good verbal and written communication skills
- IT skills including word processing, spreadsheets, data capture and processing.
Desirable criteria
- Desk top publishing
Personal Attributes
Essential criteria
- Self motivated and able to work both independently and as part of a team
- Ability to stay calm when under pressure
- Responsible and caring attitude with a calm and patient manner
- Able to switch tasks regularly throughout the day
Other requirements
Essential criteria
- Ability to be adaptable and flexible and work with different teams or from different locations if required to provide holiday/sickness/vacancy cover.
- The ability to travel independently
Documents to download
Further details / informal visits contact
- Name
- Victoria Crowder
- Job title
- Senior Hub Coordinator
- Email address
- [email protected]
- Telephone number
- 01228601250
If you have problems applying, contact
- Address
-
South Parkhouse Building
Baron Way
Kingmoor Park
Carlisle
Cumbria
CA6 4SJ
- Telephone
- 01228936281
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