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Job summary

Main area
Suite 5 Therapy Admin
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday-Friday)
Job ref
166-DCSC-7255307
Employer
Chesterfield Royal Hospital NHS Foundation Trust
Employer type
NHS
Site
Chesterfield Royal Hospital NHS Foundation Trust
Town
Chesterfield
Salary
£24,169 per annum
Salary period
Yearly
Closing
13/07/2025 08:00

Employer heading

Chesterfield Royal Hospital NHS Foundation Trust logo

Patient and Administrative Support Assistant

NHS AfC: Band 2

Job overview

CHILDREN'S & ADULTS THERAPIES & DIETETIC ADMIN SERVICES

PATIENT & ADMINISTRATIVE SUPPORT ASSISTANT

37.5 HOURS PER WEEK - MONDAY-FRIDAY 

Salary: £24,169 per annum - AfC Band 2

Monday = 7:45am to 3:45pm

Tuesday = 9:00am to 5:00pm

Wednesday = 9:00am to 5:00pm

Thursday = 7:45am to 3:45pm

Friday = 8:30am to 4:30pm

A permanent full time vacancy has arisen for Patient and Administrative Support Assistant to work as part of the Children's and Adults Therapies and Dietetic Administration Services.

Main duties of the job

You will provide full clerical and reception support to the Children's and Adults Therapies & Dietetic Services.  You will undertake general clerical duties for the Nutrition and Dietetics, Occupational Therapy, Physiotherapy, Podiatry and Speech and Language Therapy Services for Children and Adults.

You will possess or be working towards a typing/word processing/IT qualification (or equivalent) and be able to demonstrate knowledge and experience of general office practices.  You must also have excellent communication skills, be able to prioritise your workload and work effectively on your own and as part of the admin team.

Experience within an office environment together with experience of dealing with members of the public and general telephone enquiries is essential.

Working for our organisation

Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other.

Detailed job description and main responsibilities

Please see attached job description and person specification for detailed information on the main responsibilities of the post.

Person specification

Qualifications & Training

Essential criteria
  • Educated to GCSE level or equivalent
  • Typing/word processing/IT qualification
Desirable criteria
  • GCSE or equivalent in English and Maths
  • Audio typing experience
  • NVQ or equivalent qualification

Experience

Essential criteria
  • Previous office experience
  • Previous experience dealing with general public
  • Previous telephone experience
  • Use of Microsoft Office Applications
Desirable criteria
  • Medical terminology
  • Previous working in hospital environment

Skills & Knowledge

Essential criteria
  • Ability to prioritise workload
  • Ability to work under pressure
  • Good organisation skills
Desirable criteria
  • Knowledge of hospital IT systems

Personal Attributes

Essential criteria
  • Team working
  • Confidentiality awareness

Trust Values

Essential criteria
  • Awareness of Trust CARE Values

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerInvesting in VolunteersArmed Forces Covenant Bronze Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanne Wigmore
Job title
Care Unit Co-ordinator
Email address
[email protected]
Telephone number
01246 513769
Additional information

Claire Beedham, Therapy Admin Team Leader - 01246 513608, or Claire Richards, Therapy Admin Team Leader -  01246 512784

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