Job summary
- Main area
- Suite 5 Therapy Admin
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday-Friday)
- Job ref
- 166-DCSC-7255307
- Employer
- Chesterfield Royal Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Chesterfield Royal Hospital NHS Foundation Trust
- Town
- Chesterfield
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 13/07/2025 08:00
Employer heading

Patient and Administrative Support Assistant
NHS AfC: Band 2
Job overview
CHILDREN'S & ADULTS THERAPIES & DIETETIC ADMIN SERVICES
PATIENT & ADMINISTRATIVE SUPPORT ASSISTANT
37.5 HOURS PER WEEK - MONDAY-FRIDAY
Salary: £24,169 per annum - AfC Band 2
Monday = 7:45am to 3:45pm
Tuesday = 9:00am to 5:00pm
Wednesday = 9:00am to 5:00pm
Thursday = 7:45am to 3:45pm
Friday = 8:30am to 4:30pm
A permanent full time vacancy has arisen for Patient and Administrative Support Assistant to work as part of the Children's and Adults Therapies and Dietetic Administration Services.
Main duties of the job
You will provide full clerical and reception support to the Children's and Adults Therapies & Dietetic Services. You will undertake general clerical duties for the Nutrition and Dietetics, Occupational Therapy, Physiotherapy, Podiatry and Speech and Language Therapy Services for Children and Adults.
You will possess or be working towards a typing/word processing/IT qualification (or equivalent) and be able to demonstrate knowledge and experience of general office practices. You must also have excellent communication skills, be able to prioritise your workload and work effectively on your own and as part of the admin team.
Experience within an office environment together with experience of dealing with members of the public and general telephone enquiries is essential.
Working for our organisation
Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other.
Detailed job description and main responsibilities
Please see attached job description and person specification for detailed information on the main responsibilities of the post.
Person specification
Qualifications & Training
Essential criteria
- Educated to GCSE level or equivalent
- Typing/word processing/IT qualification
Desirable criteria
- GCSE or equivalent in English and Maths
- Audio typing experience
- NVQ or equivalent qualification
Experience
Essential criteria
- Previous office experience
- Previous experience dealing with general public
- Previous telephone experience
- Use of Microsoft Office Applications
Desirable criteria
- Medical terminology
- Previous working in hospital environment
Skills & Knowledge
Essential criteria
- Ability to prioritise workload
- Ability to work under pressure
- Good organisation skills
Desirable criteria
- Knowledge of hospital IT systems
Personal Attributes
Essential criteria
- Team working
- Confidentiality awareness
Trust Values
Essential criteria
- Awareness of Trust CARE Values
Documents to download
Further details / informal visits contact
- Name
- Joanne Wigmore
- Job title
- Care Unit Co-ordinator
- Email address
- [email protected]
- Telephone number
- 01246 513769
- Additional information
Claire Beedham, Therapy Admin Team Leader - 01246 513608, or Claire Richards, Therapy Admin Team Leader - 01246 512784
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