Job vacancy: Learning & Organisational Development Admin Assistant., University Hospitals Plymouth NHS Trust, Plymouth

Job summary

Main area: Administrative Services
Grade: NHS AfC: Band 2
Contract: Fixed term: 12 months (31 March 2027)
Hours: Full time - 37.5 hours per week (37.5 hours per week)
Job ref: 216-AM-CO7810417

Employer: University Hospitals Plymouth NHS Trust
Employer type: NHS
Site: University Hospitals Plymouth
Town: Plymouth
Salary: £24,465 £24,465 Per Annum
Salary period: Yearly
Closing: 24/03/2026 23:59

Learning & Organisational Development Admin Assistant.

NHS AfC: Band 2

Detailed job description and main responsibilities

Together with support from your colleagues:

General admin:

• Answering the telephone, responding to emails, photocopying, stationery ordering, organising meetings & diaries.

Electronic systems:

• Accessing and updating of information via the internal NHS systems.

Engagement, Marketing and Communications:

• Make cards

• Support the designing, planning and involvement of Trust-wide engagement activities, such as large-scale events, team-led initiatives, 1 to 1 conversations, electronic/ email or face-to-face campaigns (from understanding the need, naming the initiative, though to analysing the effectiveness).

• Support the whole process of designing, creating, printing and distribution of engagement & marketing/ promotional literature.

• Support the use of social media accounts accurately and creatively using inviting language.

• Support the development & increase participation of online engagement (MS Teams, Twitter, Zoom and Webinars).

• Support hearing the (UHPT) employee voice; partnering with an array of individuals and teams to connect and understand employee experience.

• Support completing the feedback loop, using analytical skills to conduct post-event follow-up, reporting and analysis to measure effectiveness and to

• Support shaping the response (to improve employee experience) based on what is heard through our activities, developing better tools and scalable services for improvement purposes.

• Understand (and be further curious) and incorporate an equal, diverse, and inclusive approach to employee experience.

• Be a visionary, seen both internally and externally as a collaborative and inclusive thought partner.

This role is a crucial entry-level position within the Trust, often offering opportunities to develop skills within non-clinical teams.

For further details please see attached JD&PS.

Person specification

Knowledge & Experience

Essential criteria

• Work on own and within a team.
• Demonstrate ability to build collaborative relationships with a variety of teams and job functions.

Qualifications

Essential criteria

• Proven Business Administration level 2 in relevant field (formerly NVQ) OR equivalent qualification OR equivalent demonstrable experience.

Aptitude & Abilities

Essential criteria

• Work effectively as part of a diverse team.
• Be confident using and applying own initiative.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.

If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.

We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.

Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests. This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.

For Doctors Roles:

Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.

We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.

In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.

We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.

Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.

Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.

In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.