Job summary
- Main area
- Support Services
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Tuesday, Wednesday, Thursday, Friday and Saturday from 16.00pm to 22.00pm)
- Job ref
- 388-6994938-E&A-A
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Torbay Hospital
- Town
- Torquay
- Salary
- £23,615 PA
- Salary period
- Yearly
- Closing
- 27/05/2025 23:59
Employer heading

Facilities Assistant
NHS AfC: Band 2
Job overview
· The Facilities Department are looking for dedicated people to join the Cleaning Operations team
· The successful candidates will be required to complete training to undertake cleaning in line with the National Cleaning Standards. You will be expected to carry out all tasks related to the service of patients for which full training will be given
· Applicants should be able to demonstrate good literacy and numeracy skills, be prepared to carry out training and be able to work well in a team or on their own, be capable of undertaking physical work on a daily basis and have experience of working with nursing teams & the general public
Main duties of the job
· To ensure required cleaning standards are maintained in designated areas and report relevant equipment faults and need for repairs
· Removal of dust, dirt and debris from surfaces such as floors, walls, ceilings, fixtures and fittings, doors, ledges, glass and sanitary fittings by appropriate specified methods. (i.e. colour-coded/mopping units/vacuum cleaners)
· Emptying and cleaning waste bins, refuse containers and replacing colour-coded liners according to the Trust’s Waste Policy, secure and dispose of waste bags
· Replenishing supplies – toilet rolls, soap etc
· Clean blinds and internal windows and change curtains as required
· Cleaning and correct storage of equipment and materials
· Reporting relevant equipment faults and need for repairs
· Locking/unlocking doors and windows and turning on/off lights
· Attend mandatory and essential training and periodic updates
· Observing Trust Health and Safety Regulations, Policies and Procedures
Working for our organisation
Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.
And if you do join us, you’ll be working in one of the most beautiful parts of the UK, with a fantastic quality of life. We actively encourage our people to enjoy a good work/life balance and Devon offers everything from city living to a host of outdoor activities. Whether it’s the coast that floats your boat, the adrenaline of white-water rafting, trekking across the moors or being mindful in nature, you’ll find it all right on your doorstep.
Detailed job description and main responsibilities
- Ensure high standards when working individually or as part of the team and be aware of the Trust’s objectives and priorities. The Trust’s success depends on all staff playing an active role to make sure the existing areas of good practices are universally embedded within the organisation
- Understand the Trust’s key priorities and those for your Directorate and Service, help translate these into key priorities for your work place
- Understand level one Equality and Diversity
- Maintain good working relationships with colleagues
- Demonstrate courteous behaviour
- To respond with humanity and kindness to every person, by listening attentively and respecting others in conversations
- To attend specified shifts as required
- Promote an effective team ethos
- To provide the highest quality of customer service by listening to and acting on feedback
- Ensure your staff mandatory and essential training is appropriate and up to date in conjunction with your line manager
- Fully engage in the Annual Review process
- Maintain a high standard of personal hygiene and appearance including laundering own uniform according to Trust policy
- To use all PPE as required
- To work in partnership to achieve the best possible outcomes for our customers
- Helping and supporting your colleagues so that you work well together to achieve common goals and objectives
- Take part in regular team meetings/talks to achieve the best possible outcomes for our customers
- To act as a role model, valuing everyone’s opinion and experiences
- To value and treat your team members equally and with respect
- To strive to provide excellent, innovative services that helps our patients/clients customers have a good and professionally delivered healthcare experience
- Ensure high standards when working individually or as part of the team and be aware of the Trust’s objectives and priorities. The Trust’s success depends on all staff playing an active role to make sure the existing areas of good practices are universally embedded within the organisation
- Understand the Trust’s key priorities and those for your Directorate and Service, help translate these into key priorities for your work place
- Understand level one Equality and Diversity
- Maintain good working relationships with colleagues
- Demonstrate courteous behaviour
- To respond with humanity and kindness to every person, by listening attentively and respecting others in conversations
- To attend specified shifts as required
- Promote an effective team ethos
- To provide the highest quality of customer service by listening to and acting on feedback
- Ensure your staff mandatory and essential training is appropriate and up to date in conjunction with your line manager
- Fully engage in the Annual Review process
- Maintain a high standard of personal hygiene and appearance including laundering own uniform according to Trust policy
- To use all PPE as required
- To work in partnership to achieve the best possible outcomes for our customers
- Helping and supporting your colleagues so that you work well together to achieve common goals and objectives
- Take part in regular team meetings/talks to achieve the best possible outcomes for our customers
- To act as a role model, valuing everyone’s opinion and experiences
- To value and treat your team members equally and with respect
- To strive to provide excellent, innovative services that helps our patients/clients customers have a good and professionally delivered healthcare experience
Person specification
Assessment and Interview
Essential criteria
- Experiance of Cleaning in a similar environment
Desirable criteria
- 2 years experiance of cleaning in a similar environment or hospitality
- NVQ in Cleaning or Hospitality
Experience
Essential criteria
- 2 years experiance in a similar environment
Desirable criteria
- NVQ Cleaning
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lynn Northcott
- Job title
- Cleaning Operations Manager
- Email address
- [email protected]
- Telephone number
- 01803654333
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