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Job summary

Main area
Dorset Prosthetics Centre
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
37.5 hours per week (Full time)
Job ref
153-SU04616-a
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
Royal Bournemouth Hospital
Town
Bournemouth
Salary
£53,755 - £60,504 Per Annum
Salary period
Yearly
Closing
23/06/2025 23:59

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

Clinical Service Manager

NHS AfC: Band 8a

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview

An exciting opportunity exists within the Surgery Directorate  to lead and manage the performance and business of the Prosthetic, Orthotic, Environmental Control and Wig services. The post holder will work as a key member of services leadership teams working with clinical colleagues to develop and deliver high quality care for patients.

The Dorset Prosthetics Centre provides Prosthetic services to patients of all ages with limb loss. We offer a range of prosthetic options to meet the needs of patients with upper and lower limb loss and multiple limb loss.

We offer services pre-and post natal, pre and post amputation, for patients who may be non limb wearing but have amputation related problems, and for those patients wanting a second opinion.

Main duties of the job

  • The role will provide support to the Risk and Governance Lead to embed the quality governance agenda within the Directorate. The post holder will promote a proactive approach to involvement in all aspects of governance. 

·       The post holder also a Senior Manager within the Surgery Directorate Management Team and as such will work to meet the objectives of both the Directorate and Care Group while supporting the Trust’s overall vision, values and strategy.

·         The post holder is accountable for the direct delivery of three distinct services: Prosthetics, Orthotics and Environmental Controls, providing highly specialist services for the rehabilitation, treatment and equipment provision to patients with severe and complex disability. Services are delivered on trust premises and in the community.

·       Work with Commissioners in the CCG, Area Team and NHS England to provide services that meet the agreed national and local specification and CQINN targets and to provide information to the Trust regarding compliance with CQUINN targets and quality initiatives.

·         Manage the Prosthetic and Orthotic contract on behalf of the trust ensuring that services meet Trust standards, and that the provider adheres to the agreed contract and the Trust policies and procedures.

Working for our organisation

Our values define who we are as #TeamUHD.  They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. 

This means that some services may move site this year or next, either temporarily or long term.  Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.  

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Detailed job description and main responsibilities

·         Lead and manage the Prosthetics Service providing highly specialist artificial limbs to patients with limb loss. The service is a regional service commissioned by NHS England and patients attend from all of Dorset, South Wiltshire, and West Hampshire. Patients can attend from anywhere in England by request. There are 32 prosthetic centre’s in England.

·         Lead and manage the Orthotics Service providing Orthotic devices for patients in the east of Dorset and the West of Hampshire. This service is commissioned by Dorset ICB.

·         Manage the Environmental Control service which is a regional service Commissioned by NHS England providing highly specialist technology to assist patients with life threatening and terminal conditions to manage their environment and maintain their independence for as long as possible in their own homes or in care.

·         Lead the contract for wig provision working with other departments e.g. Dermatology and Oncology to provide the timely provision of wigs to patients following hair loss.

·         Lead and manage a multidisciplinary team of Trust staff consisting of a Clinical Scientist, Clinical Technologists, Specialist Nurse, Highly Specialist Occupational Therapist, Highly Specialist Physiotherapist, Counsellor, Podiatrist, and administration staff delivering highly specialist services and equipment to patients with highly complex medical conditions.

·         Manage the contract with the private company who provides the manufacturing and provision of Prosthetic and Orthotic devices liaising on a daily basis to ensure that the service is delivered to a high standard.

 

Please refer to the attached job description and person specification for further details

Person specification

Qualifications

Essential criteria
  • Degree in Occupational Therapy, Physiotherapy or Allied Health Professional Qualification.
  • Management/Leadership qualification to post graduate diploma level
  • Evidence of continued professional development
Desirable criteria
  • Master’s degree or equivalent demonstrable experience within the setting
  • Service Development qualification

Experience

Essential criteria
  • Minimum of two years’ management experience in a clinical/operational environment which includes managing staff and influencing decisions
  • Experience of effectively managing to defined operational targets and performance issues
  • Management of current and future service needs within limited resources
  • Tendering and procurement of goods/services, including use of the relevant legislation. Contract monitoring and management.
  • Working as a Clinical Specialist in own professional field with evidence of high standards of working with patients with a wide variety of complex conditions.
Desirable criteria
  • Preparing business cases.

Technical Skills and competencies

Essential criteria
  • Able to report on complex performance management information
  • Ability to lead, motivate and inspire teams and peers
Desirable criteria
  • Conceptual thinker

Employer certification / accreditation badges

Disability Confident - two yearsUHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Janet Biles
Job title
Interim General Manager
Email address
[email protected]
Telephone number
079917198847
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