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Job summary

Main area
Facilities Assistant (Domestic)
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
20 hours per week (Variable hours available)
Job ref
345-NTHS7833986-A
Employer
NTH Solutions
Employer type
NHS
Site
Cross site - including Stockton, Middleborough, Northallerton
Town
Stockton on Tees
Salary
£24,465 per annum (pro rata)
Salary period
Yearly
Closing
10/03/2026 23:59

Employer heading

NTH Solutions logo

Facilities Assistant (Portering)

NHS AfC: Band 2

North Tees & Hartlepool Solutions is an NHS owned company of North Tees and Hartlepool NHS Foundation Trust. North Tees & Hartlepool Solutions provides a range of Estates, Facilities, Supplies and Procurement services to North Tees and Hartlepool NHS Foundation Trust. The company is a separate legal body to North Tees and Hartlepool NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS.

North Tees & Hartlepool Solutions offers its own Terms and Conditions of employment which differ from the national NHS Terms and Conditions. As an employee in the company you will benefit from:

  • A competitive salary
  • Excellent performance related bonus scheme
  • Up to 33 days annual leave plus bank holidays (dependant on service and contracted hours)
  • Access to a pension scheme - National Employment Savings Trust (NEST) – North Tees & Hartlepool Solutions will pay a 3% contribution (this is above the minimum contribution rate at the present time)
  • Night shift working allowances (where appropriate)
  • Bank holiday working allowances (where appropriate)

The Disclosure and Barring Service (DBS) check will be paid for by North Tees and Hartlepool Solutions, however, should you fail to satisfactorily complete the probationary period, you will be charged for the DBS check as a deduction from your final salary. 

 

Job overview

Facilities Assistant (Portering) - This role will be required to work at locations across University Hospital Tees operational sites, including Stockton, Middlesborough, Northallerton and Hartlepool

*Advert will close early once sufficient number of applications is reached*

We are seeking a Porters to join our team, working at our North Tees hospital site. This is a fantastic opportunity to join a supportive team, to help provide a high quality and efficient, customer orientated Portering service working within our hospitals. Full training will be provided, so previous experience is not essential, and this will be a great role for someone looking for the next step in their career.

(Please note this position is to cover as and when needed to support the service, working across the 7 days including nights)

Main duties of the job

The role will involve both working under the supervision of the Facilities Team Leaders, but also working independently during shifts, and exercising initiative.

Typical Day of Working in the role of a Porter:

Responsible for the movement of patients by bed/trolley/wheelchair between Wards and Departments

Collection and Delivery of laundry, pharmacy boxes, bedding and furniture throughout the hospital

Exchange of medical gas cylinders

Collection and Delivery of specimens, blood bags and medical records

Cleaning of wheelchairs and trolleys after every use.

Potentially provide driver cover for vehicles including vans and the shuttle bus, and hospital tugs.

What are we looking for?

Full training will be provided for the  specific role, but we are looking for previous experience of working with the general public. 

Excellent communication skills, both written and verbal

Ability to work autonomously, using own initiative, as well as part of a team

Able to work in a fast-paced environment,  where quick thinking skills are essential to take action in a timely manner where required

Working for our organisation

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

North Tees & Hartlepool Solutions is an NHS owned company of North Tees and Hartlepool NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS.

We will support staff through providing an inclusive and supportive workplace with health & well-being initiatives and opportunities for development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition, Managers Awards and Shining Stars.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and “Together we are North Tees & Hartlepool”

Detailed job description and main responsibilities

Maintain good working relationships with all staff

Ensure that all working procedures and practices are complied with at all times, including Trust and departmental policies

Handling of items above 15kg when performing Portering Duties

Maintain a clean, tidy and hygienic appearance, ensuring the full uniform is worn at all times, and other personal protective clothing when necessary

Overall providing excellent standards of service in a variety of environments to one exceptional standard making up a high quality, efficient and customer orientated facilities service

NB: As part of this varied role you may be asked to work in any of our operational services, including Portering, Domestics, Deep Cleaning and Infection control, Catering, Sterile Services, etc. The location of which will also vary.

Person specification

Experience

Essential criteria
  • Previous hospital / cleaning experience

Employer certification / accreditation badges

Disability confident leader

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Bradley Stokes
Job title
Facilities Services Lead
Email address
[email protected]
Telephone number
07498740131
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