Job summary
- Main area
- Oncology
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Post holder will be required to work across all Trust sites.)
- Job ref
- 279-7771141-MAR26
- Employer
- University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Worthing Hospital
- Town
- Worthing
- Salary
- £38,682 - £46,580 per annum
- Salary period
- Yearly
- Closing
- 24/03/2026 23:59
Employer heading
Patient Access Manager - Systemic Anti-Cancer Therapy
Band 6
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
Are you an experienced NHS administrative leader with a passion for improving patient pathways and delivering excellent cancer services? We are looking for a proactive, skilled and compassionate Patient Access Manager for Systemic Anti-Cancer Therapies (SACT) services—a pivotal role at the heart of our Cancer Directorate.
At UHSussex, our vision is simple: Excellent Care Everywhere. As part of our SACT Operational Management team, you will play a crucial role in ensuring patients receive timely, safe and high‑quality access to SACT across all Trust sites.
We’re looking for someone who is:
- An experienced NHS administrative manager with strong understanding of patient access, clinical pathways, cancer waiting times and booking systems.
- Skilled in leading and motivating administrative teams in busy, high‑pressure environments.
- Confident in analysing complex data, identifying risks, and implementing solutions.
- Highly organised, adaptable, and able to manage conflicting priorities.
- An excellent communicator who can build strong relationships with clinical and non‑clinical teams.
- Proficient with PAS and Microsoft Office; experience with Chemocare or SACT scheduling is desirable.
Main duties of the job
As the Patient Access Manager (SACT), you will:
- Lead and develop administrative teams responsible for patient access, reception, scheduling, ward administration and SACT booking services.
- Ensure smooth, efficient patient flow by managing treatment waiting lists, templates and schedules across PAS, Chemocare and other electronic systems.
- Proactively monitor capacity and demand, identifying potential delays and working closely with clinical teams to resolve issues.
- Oversee all administrative functions including rota planning, performance management, recruitment, appraisals and staff development.
- Work collaboratively with Matrons, Operational Managers, schedulers, reception teams, clinicians and pharmacy colleagues to support delivery of cancer waiting time standards.
- Support continuous service improvement through data analysis, policy development, pathway refinement and effective communication across the Directorate.
- Act as the key point of contact for complex booking queries, complaints, pathway issues and performance risks.
Working for our organisation
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Detailed job description and main responsibilities
This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route. Sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds, and any role-specific criteria. For example, applicants for the Senior HCA role must be able to evidence a minimum of 2 years’ experience in the same role to qualify for sponsorship.
If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Person specification
Experience & Skills
Essential criteria
- Detailed knowledge of the NHS, acquired through diploma or equivalent experience or training plus further specialist knowledge and experience
- Extensive knowledge of managing NHS administration, waiting lists, patient booking systems and processes
- Extensive knowledge of national and local policies and targets relating to patient access, waiting times, booking and choice.
- Able to independently develop standards, guidance, policies and procedures.
- An excellent communicator with experience of managing administrative teams within a NHS setting with the ability to motivate, delegate, manage and direct people in a busy high pressure environment
- Highly organised and IT literate, with the ability to analyse, interpret and compare complex statistical data, note trends and take appropriate action
Desirable criteria
- Experience of SACT services, scheduling, PAS and Chemocare
Qualifciations
Essential criteria
- Degree/Diploma in Business Administration or equivalent experience
Equality, Diversity and Inclusion
Essential criteria
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role)
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rich Colby
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 07823662669
- Additional information
Please email [email protected] for further information or to arrange an informal visit.
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