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Job summary

Main area
Pharmacy
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
432-HR1401-25
Employer
East Suffolk and North Essex NHS Foundation Trust
Employer type
NHS
Site
Colchester Hospital
Town
Colchester
Salary
£55,690 - £62,682 per annum
Salary period
Yearly
Closing
29/03/2026 23:59
Interview date
15/04/2026

Employer heading

East Suffolk and North Essex NHS Foundation Trust logo

Pharmaceutical Quality Management System (PQMS) Manager

NHS AfC: Band 8a

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of  ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.  The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

 

Job overview

An exciting opportunity has arisen for a motivated and detail-oriented individual to join the MHRA licenced facilities at East Suffolk and North Essex NHS Trust. You will support the manufacture of specials, wholesale dealing operations and management of investigational medicinal products used in clinical trials and specialist patient treatments. In addition you will give oversight to the QMS team and taking a lead role in maintaining the Quality Management System (QMS) and ensuring full compliance with the regulatory requirements (GMP/GDP) for all pharmaceutical licences held by the Trust.  

You will support the Head of Pharmacy Quality Assurance and Quality Control in providing the professional leadership to the pharmacy QA/QC department ensuring continuing service development (Quality systems), cost effective operation, the maintenance of the high standards commensurate with the licences and health and safety requirements, and an appropriate focus on governance, GMP/GDP compliance, safety, risk management and product development within the Pharmacy Service.   
 
The post holder will be based at Colchester Hospital but this role will involve cross-site activity at Ipswich Hospital on a regular basis.

Main duties of the job

Provide Quality Assurance support for all preparative, wholesale and manufacturing activities taking place within the Technical Services department of Pharmacy at ESNEFT

Lead and mentor the QMS team, providing direction, guidance, and support, fostering a culture of quality and compliance within the team and across both sites.  

Maintain the QMS in accordance with MHRA GMP/GDP requirements. Continuously assess and enhance the QMS to drive operational excellence and compliance as per ICH Q10.

Facilitate and coordinate management review of the QMS, ensuring that senior leadership is informed of the system's performance. Develop and maintain key performance indicators (KPIs) to measure and report on QMS performance

Establish and maintain an effective document control system, ensuring that all quality-related documents are up-to-date, accessible, and compliant.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A 

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description. 

Person specification

Experience

Essential criteria
  • Previous extensive experience in a NHS licenced manufacturing unit or extensive experience in pharmaceutical industry which includes activities under the MS licence or MIA licence and MIA (IMP) licence.
  • Demonstrated experience of multi-disciplinary working
  • Previous experience in Radiopharmaceuticals
  • Previous experience in managing a team
  • Previous experience in performing root cause analysis using fishbone diagram and 5 Whys in a licenced unit
  • Previous experience in GMP change management in a licenced unit.
Desirable criteria
  • Previous experience of working as a Releasing Officer within MHRA licenced unit
  • Previous experience of educating and training other staff
  • Previous experience in WDA(H) activities
  • Previous auditing experience

Qualifications

Essential criteria
  • Relevant pharmaceutical sciences degree or equivalent experience
  • Registered with Royal Pharmaceutical Society or Royal Society of Chemistry or Royal Society of Biology
Desirable criteria
  • Relevant postgraduate qualification
  • White belt certified

Knowledge

Essential criteria
  • Extensive Knowledge of EU GMP/GDP and their application in pharmaceutical manufacturing
  • Extensive knowledge in document control and data integrity
  • Knowledge in QC Chemistry and QC Microbiology.

Employer certification / accreditation badges

No smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Mina Tawfik
Job title
Head of Quality Assurance
Email address
[email protected]
Telephone number
075170911505

If you have problems applying, contact

Address
Colchester General Hospital
Telephone
07789651269
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