Job summary
- Main area
- Acute Paediatrics
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 26 hours per week
- Job ref
- 318-26-T0151
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Gloucestershire Royal Hospital
- Town
- Gloucester
- Salary
- £24,937 - £26,598 (pa, pro rata if part-time)
- Salary period
- Yearly
- Closing
- 22/03/2026 23:59
Employer heading
Medical Administrator - Band 3
Band 3
At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.
With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.
We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.
We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives.
Be part of Gloucestershire Hospitals, explore your future with us today.
Job overview
Are you looking for a rewarding role within the NHS and thrive in a challenging environment? If so, a position as a Medical Administrator could be the perfect opportunity for you.
We are seeking a dedicated and professional individual to provide an efficient, confidential, and high-quality secretarial service to the Acute Clinical Team. This role involves delivering essential administrative and secretarial support to facilitate patient care. Strong communication skills are key, as the post-holder will liaise with parents, relatives, general practitioners, and other hospital staff to ensure a seamless and effective service for both patients and clinicians.
As part of the wider Administrative Team, the post-holder will report to the Administration Lead and contribute to the smooth running of the service.
Hours: 26 per week
Days: Working pattern to be agreed
If you are organised, proactive, and committed to supporting patient care, we encourage you to apply.
Main duties of the job
As a Medical Administrator, you will be responsible for managing Consultants' correspondence, audio typing, handling patient queries, and liaising with other healthcare professionals. This role requires initiative, decision-making skills, and efficiency to deliver a comprehensive administrative service.
Key Skills and Experience Required:
Strong written and verbal communication skills, with excellent command of English, punctuation, and grammar.
Proficiency in Microsoft Office packages.
Strong IT skills to ensure efficient use of hospital computer systems.
Accurate and proficient audio typing skills.
A professional and confident telephone manner.
Excellent organisational skills with the ability to prioritise tasks and meet deadlines.
Flexibility to work effectively as part of a team.
Ability to work quickly and accurately under pressure.
Sound judgement and initiative to handle tasks independently when required.
Working for our organisation
We are a very busy, hardworking but friendly team who need an energetic but exceptionally organised person to join our Acute Paediatrics team. If you like to be kept busy, enjoy variety and have good attention to detail whilst under pressure, then you could be the person we are looking for to enable us to deliver an excellent service.
We are looking to recruit an enthusiastic and highly motivated secretary, who is committed, demonstrate loyalty and are prepared to work hard when necessary to complete all tasks required. Experience in the NHS is desirable, but a willingness to learn and be adaptable is essential.
In return, we can offer you a job where you are valued in supporting our team and making a difference to patients.
Detailed job description and main responsibilities
Role Overview
We are seeking a professional and efficient Medical Administrator to provide confidential and high-quality administrative support to the Acute Clinical Team. The role involves handling correspondence, audio typing, booking appointments, and liaising with patients, relatives, GPs, and hospital staff. The post-holder will work as part of the Administration Team, reporting to the Administration Lead.
Person specification
Essential
Essential criteria
- Educated to GCSE grade 4 or above in literacy and numeracy
- Computer literate in Microsoft Office packages
- Experience in typing/word processing and data entry
Desirable criteria
- Proficient in NHS systems i.e TRAK/Sunrise/Infoflex
Experience
Essential criteria
- Previous experience working in a busy office
- Previous experience of dealing with members of the public
- Audio/Digital Typing
Desirable criteria
- Knowledge and awareness of health and safety issues, risk management and data protection act
- Previous Medical Secretary/hospital experience
Knowledge/Skills
Essential criteria
- Excellent verbal and written communication skills with good command and understanding of English punctuation and grammar
- Good organisation skills
- Good professional telephone manner for dealing with queries, liaising with Health Professionals and Administrator staff both internal and external to the Trust
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Deborah Dillon
- Job title
- Paediatric Admin Lead
- Email address
- [email protected]
- Telephone number
- 0300 422 8568
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