Job summary
- Main area
- Housekeeper
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Job ref
- 251-MED5722CARD
- Employer
- Hampshire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- BNHH
- Town
- Basingstoke
- Salary
- £24,465 N/A
- Salary period
- Yearly
- Closing
- 26/03/2026 08:00
Employer heading
Ward Housekeeper
Band 2
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Job overview
The Ward housekeeper will work as a team member in the allocated area under the direction/guidance of the Sister/Charge Nurse or his/her nominated deputy. The focus of the role is to support the nursing team with non-clinical tasks by co-ordinating the provision of meals and help maintain a safe, clean, comfortable environment for patients
Main duties of the job
- Being courteous and helpful to patients, families, colleagues and all users and visitors to the ward.
- Maintain a safe environment in conjunction with other staff.
- Assist in ensuring that patients receive appropriate food.
- Order non-clinical supplies where necessary keeping a record of orders and co-ordinate delivery.
- Ensuring the kitchen in the ward is clean.
- Checking on linen delivered is met to the hospital standards.
- Adhere to all Trust policies and procedures.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Your Next Career Move Made Easier – Accommodation May Be Offered
We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017
Detailed job description and main responsibilities
• Welcome patients to the ward in a friendly, professional manner. Orientating them and their families to the ward and hospital where necessary.
• Provide accurate and timely information to patients regarding ward routines i.e. visiting times, mealtimes.
• Liaise with works department regarding requests for works
• Report any damaged equipment and required maintenance repairs
• Operate a follow up / bring forward system to ensure maintenance work is completed
• Assist in ensuring that patients receive appropriate food
• Assist patients in the completion of menu cards
• Arrange, co-ordinate and collect additional food as requested by the patient in liaison with the nurse responsible for the patient
• Order non-clinical supplies where necessary keeping a record of orders and co-ordinate delivery
• Unpack stocks and supplies where necessary recording items delivered
• Rotate stock to ensure usage of supplies
• Ensure that regular stock items are available for use and liaise with Supplies and other departments should deficits in supplies occur and also report it to Ward Sister.
• Clean kitchen equipment where necessary i.e. fridge, satellite oven, cupboards, tables etc
• Liaise with Senior Housekeeper regarding additional cleaning.
• Ensure that the linen received on the ward is of good quality and stored correctly
• Undertake photocopying on instruction of ward Sister
• Undertake some computer duties on instruction of ward Sister
Please read the attached job description to see in detail.
Person specification
Good general education
Essential criteria
- Good general education
Desirable criteria
- Previous food industry experience
Understanding of the importance of patient confidentiality
Essential criteria
- Previous relevant experience in health care, hotel/catering, cleaning and or housekeeping
Desirable criteria
- Experience of working in an acute hospital setting
Ability to problem solve and work on own initiative
Essential criteria
- Ability to work as part of a team
Desirable criteria
- Excellent communication and interpersonal skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Minu Bino
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 47171/46792
If you have problems applying, contact
- Address
-
Medicine Division
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