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East Lancashire Hospitals NHS Trust
Employer type
Clitheroe Community Hospital
23/08/2019 12:00

Employer heading

East Lancashire Hospitals NHS Trust logo

Ward Patient Support Volunteer

East Lancashire Hospitals NHS Trust provides a range of health care services primarily for the people of East Lancashire, which comprises of the Boroughs of Blackburn, Burnley, Hyndburn, Pendle, and Ribble Valley. Our Trust aims to provide appropriate, high-quality personal and organisational development interventions, which will improve patient care.

Ward Patient Support Volunteer

Overview of Service:

Ribblesdale ward at Clitheroe Community Hospital are seeking volunteers to befriend patients during their stay on the ward.

The new Ribblesdale Ward has 16 individual bedrooms and there are an additional 4x4 bedded bays which are designed to be converted into single bedrooms if required. All rooms have en-suite bathrooms and a view over the local scenery. Ribblesdale Ward is designed with dementia friendly principles and has disabled access throughout. The ward is designed to give a homely feeling for all who stay and facilities include a dining area, a large day room and an outdoor patio.

The volunteers at Ribblesdale are required to enhance the care we currently provide by supporting activities such as reading the papers, discussing the news, sitting and engaging in conversation with the patient, playing dominoes, cards etc. All these activities support our rehabilitation goals for our patients, thus enhancing the care and supporting memory and patient engagement.


Sitting with patients on an individual or group setting

Reading to the patient

Discussing current issues and topics with the patient

Playing card games/dominoes etc with the patients

Prompting and encouraging consumption of drinks

Log volunteering hours monthly and submit expenses (where applicable) on-line.

Complete minimum level training e.g. safeguarding and commit to further training relevant to role

Required qualities:

Strong communication skills including listening skills

Good social skills and able to converse with/relate to older people

Reliable with good time keeping

Volunteers should be primarily motivated by wanting to help patients

Location: Clitheroe Community Hospital

Required age: 16 years and above

Schedule (Days and Times)

Flexible days and times

Any mandatory training:

Everyone volunteering at the Trust must attend a volunteer induction and will be required to complete core mandatory training before carrying out any volunteering activity within the Trust and may be asked to regularly refresh training where required. All mandatory training will be provided free of charge to the volunteer. From time to time volunteers may be offered additional training opportunities related to their volunteering role, places will not be guaranteed and occasionally there may be a cost associated, this will be made clear to volunteers in advance.

Additional training volunteers may benefit from:

Wheelchair training – can be provided by therapists

Becoming a Dementia friend

Is this post subject to DBS/Vetting:

This role requires an enhanced DBS with adults barring check


This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. 


Dear Potential Applicant,

It is important you are made aware of the changes which East Lancashire Hospitals NHS Trust has implemented with regard to charging for the cost of undertaking Disclosure and Barring Scheme (DBS) Checks (previously known as Criminal Records Bureau or CRB) and how this may impact upon you.

As this position is exempted from the Rehabilitation of Offenders Act 1974 and involves work that is identified as a regulated activity as defined in the Safeguarding Vulnerable Groups Act (2006), any offer of employment is provisional upon a satisfactory DBS check being obtained.








Positive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committed

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Further details / informal visits contact

Lynn Hackett - 01254 732500 option 1