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Job summary

Main area
Volunteer
Grade
Volunteer
Contract
Voluntary: Volunteer
Hours
Please see the Role Description regarding volunteer placement times.
Job ref
351-VS-COR01
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
Sceptre Point
Town
Preston
Salary
This is a volunteer role and as such is un-paid. There is no salary attached.
Closing
15/03/2026 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Administration Support Volunteer

Volunteer

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.

As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:

  • Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
  • Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
  • Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.

The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. We currently have a volunteer role available supporting the Experience & Engagement Team at Sceptre Point in Bamber Bridge.

As volunteer expenses are limited to a 20 mile round trip, we are unable to proceed with applications if you live to far from the location you are volunteering for. To apply for this role you must have the Right to Work in the United Kingdom and reside in the local area.

Main duties of the job

The aim of this role is to provide support to colleagues involved with the delivery of services and other essential activities, as well as providing valuable experience for volunteers. We ask that volunteers commit to at least one 4 hour shift per week, during the normal working hours of 9am to 5pm Monday to Friday.

 

Working for our organisation

Duties may include the following

  • Respond to enquiries in a polite manner and ensuring an appropriate response is initiated.
  • Support staff in dealing with administration requests
  • Photocopy leaflets for distribution
  • Creation of word documents that support team function
  • Taking and delivering messages if required
  • Collation of information packs for colleagues patients and carers, and arranging for them to be sent to out.
  • Help to maintain stocks of items such as leaflets, booklets and posters, including supporting to process deliveries
  • Supporting with social media, such as taking team photographs and uploading to social media platforms
  • Support with completion of Friends and Family (FFT) Tests or other Patient Experience tools

Detailed job description and main responsibilities

Please do not click the link below to apply, contact the Volunteer Service who will provide an alternative way to apply.  Please read the attached Role Description, or email main contact, for further information on this role. 

Person specification

Requirements

Essential criteria
  • See Role Description

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Amy Bond
Job title
Experience Manager
Email address
[email protected]
Additional information

Volunteer Service

Email: [email protected]

 

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