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Job summary

Main area
Breast Screening
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
391-RFL-7210138
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Edgware Community Hospital
Town
Edgware
Salary
£29,176 - £30,225 per annum
Salary period
Yearly
Closing
16/06/2025 23:59

Employer heading

NHS

Band 3 Scheduling Officer

NHS AfC: Band 3

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free


 

Job overview

To support the work of the screening office team by accurate, efficient and timely
execution of essential operational activities that support inviting women for breast
screening and the scheduling of clinics and appointments, under the direction of the
Lead Scheduling Officer.
To liaise closely with other Administration/Data Officers to ensure integration of functions
and facilitate providing cover for periods of short-term absence.
All Screening Office Administration/Data Officers are expected to develop the knowledge
and ability to provide cover for key elements of each other’s’ work. The specific elements
to be covered by each Scheduling Officer will be specified by the Lead batching officer,
who will also arrange appropriate training.
To deliver support services that are in line with the Trust and NHS Breast Screening
Programme (NHSBSP) guidelines and targets.

Within the given area of responsibility to use experience and judgment to provide
appropriate advice and guidance, referring to the Deputy Service Manager as necessary.
Contribute and innovate as a member of the Breast Screening Service team.
To lead on investigations into operational processes within the Breast Screening Unit as
directed by the Lead Scheduling officer.
To act as a senior member of staff in relation to work based audits and process reviews.
To provide operational support to the Lead Scheduling Officer and Deputy Service


Main duties of the job

We are looking for a Scheduling Officer to support the London Breast Screening Programme Administration Hub . The Hub is an innovative initiative providing centralized administration support for the six breast screening services in London.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification

Royal Free World Class Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Education & Qualifications

Essential criteria
  • 5 GCSE’s or equivalent
Desirable criteria
  • EITS or Equivalent
  • NVQ2 in Business Administration or Customer Care or equivalent
  • Key Skills Level 2 in Literacy or equivalent

Experience

Essential criteria
  • Experience of undertaking detailed, intensive work in a busy administrative environment
  • Experience of using information technology such as Word and Excel in work-related activities
Desirable criteria
  • Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances

Skills & Aptitudes

Essential criteria
  • Good organisational skills
  • Ability to use own skill and judgement to select the most appropriate action from a range of alternative approaches
  • Able to sustain meticulous attention to accuracy and detail
  • Good level of verbal and written communication
  • Good interpersonal and listening skills
  • Able to handle difficult and distressing situations effectively
  • Able to prioritise own workload to set and meet deadlines
  • Able to compose correspondence and reports
  • Able to work as part of a team
Desirable criteria
  • Able to present information to others
  • Able to influence, advise and motivate others

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Daniella Thomas
Job title
Scheduling Office Manager
Email address
[email protected]
Telephone number
020 7794 0500
Additional information

020 7794 0500 (Ext 27372)

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