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Job summary

Main area
Management
Grade
NHS AfC: Band 8b
Contract
Permanent
Hours
Full time - 37.5 hours per week (09:00-17:00 Mon-Fri)
Job ref
196-COF10783-T
Employer
Guy's and St Thomas' NHS Foundation Trust
Employer type
NHS
Site
Harefield Hospital
Town
Harefield
Salary
£67,950 - £78,028 inclusive of Outer London HCA
Salary period
Yearly
Closing
22/06/2025 23:59
Interview date
01/07/2025

Employer heading

Guy's and St Thomas' NHS Foundation Trust logo

Deputy General Manager Harefield Hospital

NHS AfC: Band 8b

Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.

Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.

Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. 

Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.

In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.

We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.

The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.

We have one of the most ambitious capital investment programmes anywhere in the NHS.



Job overview

The deputy General manager (DGM) for Harefield hospital will provide senior support to the day to day running of the hospital. This role is key to supporting the hospital in delivering our financial, quality and operational objectives through the implementation of robust processes and the development of our staff.

The DGM will deputise for the general manager and have line management responsibility for the service management team.

The DGM will ensure that teams are both engaged with the development and delivery of annual business plans.

This role will include participation in the senior manager on call rota covering both Harefield and the Royal Brompton hospitals in a 1:8 capacity.

Main duties of the job

  • Exercise delegated authority from GM and Divisional Director for development and implementation of performance management framework and resolution of day-to-day management issues within the Division.
  • Support the GM to hold Lead Clinicians, and administrative managers to account for delivery of their objectives through regular performance review meetings.
  • Formally deputise for the GM including in internal and Trust-wide performance meetings.
  • Identify early need for remedial action plans where performance targets are not met.
  • Responsibility for ensuring sufficient data is available in the Division to monitor and manage performance.
  • Provide appropriate input and challenge to clinical and business plans where necessary to ensure high quality performance and key targets are achieved.
  • Work closely with the Lead nurse and Matrons to ensure effective support services are in place for all clinical areas.
  • Ensure facilities and other resources are available to meet service needs, including analysing and managing space requirements.
  • Responsible for achievement of national and local service targets in conjunction with Directors and GM; monitor performance against targets, identify areas of concern and take remedial and preventative action as appropriate putting in place plans to improve performance where required.

Working for our organisation

Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best-known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. 

Royal Brompton and Harefield hospitals joined Guy’s and St Thomas’ in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe. 

 Harefield Hospital

 Harefield hospital is a 170 bedded tertiary cardio-thoracic and transplantation hospital based In the London Borough of Hillingdon in North West London. The site provides both inpatient, outpatient and diagnostic services covering most heart and lung conditions. Harefield has a busy heart attack centre utilising 4 state of the art cath-labs and also provides access to acute aortic dissection services for all patients in North London alongside the Royal Brompton Hospital. Harefield provides tertiary cardiac and thoracic surgery to a wide catchment of hospitals including accepting lung cancer patients from a large part of the South of England.

 The site is one of only 5 cardiothoracic transplantation centres in the UK and also runs a busy mechanical support service including managing long term devices in the community

Detailed job description and main responsibilities

The DGM will both demonstrate the trusts core values and promote the inclusion of them in every decision made at Harefield hospital;

Caring – we put patients first

 Ambitious – we innovate and strive for excellence

 Inclusive – we respect each other and work collaboratively

The DGM will support in the creation and progress of the future strategy for the hospital whilst ensuring that the day to day running is efficient and effective.

The DGM will ensure that patients are at the heart of every decision taken at Harefield hospital

 

Person specification

Qualifications

Essential criteria
  • Graduate qualification or equivalent experience
Desirable criteria
  • Qualification in one of the health care professions
  • Postgraduate management qualification

Experience

Essential criteria
  • Senior management experience within inpatient/outpatient services
  • Health care operational management experience of at least 2 years
  • Experience of achieving results in collaboration with senior clinical staff
  • Experience of managing staff, and the ability to build and develop teams
  • Experience of complex patient pathway management and improvement
  • Experience of managing a budget effectively and of general financial management
  • Experience of large scale service improvement
  • Working effectively across organisational boundaries

Skills

Essential criteria
  • Excellent communication skills (verbal and written)
  • Good data management / computer skills
  • Ability to motivate and work collaboratively and influence staff at all levels of the organisation.
  • Ability to initiate and manage change
  • Ability to work innovatively to achieve objectives within financial constraints.
  • Organised, with highly developed time management skills.
  • Ability to exercise discretion and diplomacy

Employer certification / accreditation badges

Timewise helps businesses to attract and develop the best talent through flexible working.Care quality commission - GoodDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Michael white
Job title
General Manager
Email address
[email protected]
Telephone number
01895 823 737
Additional information

Please contact  the personal assistant to the general manager  to arrange an informal discussion [email protected]

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