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Job summary

Main area
Finance
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
337-NP-8816LD
Employer
London North West University Healthcare NHS Trust
Employer type
NHS
Site
Northwick Park Hospital
Town
Harrow
Salary
£44,283 - £52,315 Per Annum Including High Cost Area Supplement
Salary period
Yearly
Closing
08/06/2025 23:59
Interview date
20/06/2025

Employer heading

London North West University Healthcare NHS Trust logo

Systems Support & Administration Specialist

Band 6

Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about our Trust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

  • H onesty
  • E quity
  • A ccountability
  • R espect
  • T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.  If it works for the service, we will do our best to make it work for you.

Job overview

The post holder will work as part of the dynamic team Finance Systems team that manages and develops the finance and procurement applications for this host trust as well as other trusts, providing high quality and flexible shared business services.

The post holder will complete development, deployment and on-going system management of the self-service reporting applications.  This role is pivotal to the further development and enhancement of our existing reporting applications.  The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery. 

The responsibilities of this role require genuine business intelligence insight into the finance and procurement operational functions to improve the quality and distribution of financial and procurement information to managers at all levels of the host and other trusts.

Main duties of the job

•    Develop and maintain good relationships with users at all levels and suppliers of the financial and procurement management information computer systems.

•    First point of contact for reporting application access and report requests.  Checking the validity of the requests to ensure system security and integrity remain intact and report requests are in line with the users’ manager’s expectations.

•    In the reporting applications, maintain data separation and end user security.  Proactively deals with potential problems by keeping standing data up to date.

•    To review existing procedures and documents, creating video user guides for users for new and existing functionality.  Providing guidance to users of the financial and procurement information computer systems reporting tools as required to meet operational needs.

•    Monitor the support portal and assist other members of the team with responding to logs.

•    Ensure that any new functionality and reports correctly return the data selected, validating and reconciling data before allowing the new feature or report to be released to end users.

•    Assist with testing new developments and system upgrades as directed by the Head of Finance Systems.

•    Undertake any other duties appropriate to the grade.

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

             Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK

             St Mark’s Hospital: an internationally renowned specialist centre for bowel disease

             Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice

             Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. 

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

Knowldege & experience

Essential criteria
  • Degree/years of relevant experience
  • Experience of working in an NHS Finance and Procurement environment
  • Experience of providing excellent customer service to internal and external customers
  • Sound experience and knowledge in data analysis
  • Knowledge of SQL and complex query writing
  • Experience of developing, planning and delivering training materials
Desirable criteria
  • AAT Member or a recognised CCAB qualification (or studying towards)

Skills, abilities and attributes

Essential criteria
  • Proficient in report writing
  • Excellent effective communication skills, oral and written
  • Organisation skills including prioritising of tasks for own area of work
  • IT literate including Finance and Procurement applications, databases, MS Office suite, report writing applications
  • Attention to detail

Employer certification / accreditation badges

Capital Nurse, LondonApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Hassim Edoo
Job title
Senior Finance Systems Developer
Email address
[email protected]
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