Job summary
- Main area
- Service Manager - Services for Ageing and Mentla Health
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 455-NLFT-0211
- Employer
- North London NHS Foundation Trust
- Employer type
- NHS
- Site
- 1st Floor, Peckwater Centre
- Town
- London
- Salary
- Dependant on experience
- Closing
- 15/07/2025 23:59
Employer heading

Service Manager - SAMH CMHT and Care Home Liaison
NHS AfC: Band 8a
Thank you for your interest in the North London NHS Foundation Trust (NLFT). This is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:
- Collaborate at every level by living our values to create the right conditions for us all to work together.
- Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
- Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
- Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
- Ensure that research, quality improvement, and technology lead the way and are embedded in our services.
- Take a trauma informed approach to everything we do
We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.
The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.
Our trust website is: https://www.northlondonmentalhealth.nhs.uk/
Job overview
We are seeking a dynamic, forward thinking and compassionate service manager to provide operational and managerial leadership to the Camden and Isington Services for Ageing and Mental Health (SAMH) CMHTs and Care Home Liaison Teams.
Services for Older Adults in North London Foundation Trust are undergoing widespread, innovative transformation. Services for Ageing and Mental Health in Camden and Islington and are acting as a template for how services should be delivered across the Trust. This role will support services for older adults during the transformation and implementation process, to ensure that services offer access for service users to mental health assessment and care, specialist physical health support and access to relevant non statutory organisations.
The successful applicant will be responsible for the operation and development of the services, including management of staff and business planning. These services provide specialist support to primary care colleagues so that more people with complex mental health problems, including co-morbidities, can be managed in primary care, rather than being seen in secondary care services.
Main duties of the job
The successful applicant will be responsible for the operational management of a group of community services (Camden SAMH CMHT, Islington SAMH CMHT and the Care Home Liaison Team in the boroughs of Camden and Islington) ensuring the delivery of high-quality services to service users and carers within policies and joint frameworks agreed by the Trust and relevant partners.
The postholder will ensure that the allocation and deployment of resources are managed and supervised efficiently and effectively in accordance with the agreed priorities and standards within the team’s operational policy. The postholder has overall responsibility for the management and development of community mental health services for older people in the area covered by the post and for developing working partnerships with internal and external stakeholders in order to meet the needs of service users and their carers.
Working for our organisation
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough we will ensure equity of outcome for all
- We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
- We will be more effective as an organisation by pioneering research, quality improvement and technology.
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Detailed job description and main responsibilities
The role involves leading conversations and decision making across organisational and team boundaries. The successful applicant will provide clinical and operational leadership to a busy pathway working alongside the other leaders to ensure that we develop and deliver a high-quality service that always has service users at its heart.
The successful applicant will oversee to the day to day running of the services and all pathways and drive the clinical leadership in Services for Ageing and Mental Health across the boroughs of Camden and Islington. The focus is ensuring effective flow, retention of specialisms and supporting patients holistically.
The successful applicant will lead on complex clinical decision making for referrals and support individuals to navigate through the locality teams to receive the right care at the right time via effective joint decision making and regular consultation across the locality teams.
Person specification
Qualifications/Registrations
Essential criteria
- Educated to degree level or equivalent level professional qualification of equivalent experience
- Master’s degree in relevant field or equivalent experience
- Evidence of recent and on-going academic study and/or CPD
- Level 2 Safeguarding Vulnerable Adults certificate
- Level 2 Safeguarding Children certificate
Desirable criteria
- Management qualification
- Current registration with a professional body
Skills/Abilities
Essential criteria
- People management
- Financial management skills
- Ability to provide written reports and analysis of key service areas
- Knowledge and practical experience of Quality Improvement methodologies
- Ability to establish systems to analyse performance activity and implement remedial actions in order to meet key targets
- Competent using computers and keyboards for entering personally generated data, generating, and responding to emails, conducting web searches, storing data, and retrieving data
Experience/Knowledge
Essential criteria
- Substantial management experience in a senior capacity managing the provision of care for people with mental health or substance misuse issues in an in-patient or community care setting
- Experience of working in mental health services for older adults.
- Demonstrable understanding and experience of developing, implementing, and monitoring an integrated governance processes including risk and performance management and assessing/planning care needs
- Demonstrable and extensive experience of managing and leading others in a clinical/team setting
Personal Qualities
Essential criteria
- Compassionate leader – approachable, visible, and open to learn
- Ability to work within teams and manage own workload
- Can demonstrate clinical curiosity
- Demonstrates a can-do attitude
- Development of oneself and those around you
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Stephen Godfrey
- Job title
- Interim Head of Service - SAMH
- Email address
- [email protected]
- Telephone number
- 020 8702 3022
If you have problems applying, contact
- Address
-
Candi & Tavi
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