Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week (Monday to Friday - happy to discuss flexible working)
- Job ref
- 437-7231364
- Employer
- Greater Manchester Mental Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Crawford House
- Town
- MANCHESTER
- Salary
- £24,625 - £25,674 per annum pro rata
- Salary period
- Yearly
- Closing
- 14/07/2025 23:59
Employer heading

Medical Support Secretary
Band 3
Job overview
We are looking to appoint an enthusiastic Medical Support Secretary to support the delivery of services within our department.
To provide a comprehensive administrative service to the Consultant, GP Trainees and Clinicians at GM Uni Student MH Service.
Excellent communication, organisational skills as well as good spelling and grammar and secretarial abilities are essential preferable with admin background.
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience you will need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you will need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you will need to be aware of before you submit an application form.
Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and evidence how you meet the requirements of the person specification.
Main duties of the job
You will be a well organised and experienced secretary with knowledge of medical terminology preferable with admin background.
The successful candidate will work alongside Senior Administrator to provide efficient and high quality administrative and clerical support to Consultant, Clinicians, Managers and their teams, while working in close cooperation with all staff groups and other medical professionals.
Duties will include audio typing, minuting of team meeting, typing of medical and other correspondence, actioning any requirements identified in minutes/typing, appointments bookings, along with coordinating clinical/admin activities for GM Uni Student MH Service.
The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative. Audio typing experience is essential for this role as well as advanced knowledge/previous use of MS Office.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Please note - This role is not eligible for sponsorship under current immigration rules
Detailed job description and main responsibilities
Please see attached job description and person specification
Staff benefits
- Pay Enhancements:
Band |
Saturday (midnight to midnight) and any week day after 8pm and before 6am |
All time on Sundays and Public Holidays (midnight to midnight) |
1 |
Time plus 47% |
Time plus 94% |
2 |
Time plus 41% |
Time plus 83% |
3 |
Time plus 35% |
Time plus 69% |
4 – 9 |
Time plus 30% |
Time plus 60% |
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuelGenie Fuel Cards (for applicable roles)
Person specification
Education / Qualifications
Essential criteria
- Relevant level 3 competency-based qualification (such as RSA or NVQ), 2 years previous office experience or equal demonstrative experience.
Desirable criteria
- IT related qualification.
Experience
Essential criteria
- Use of VDU.
- Working in a confidential environment
- Use of office equipment.
- Typing
Desirable criteria
- Medical terminology
- Contact with patients / service users.
- Audio typing
Knowledge
Essential criteria
- The Data Protection Act
- Patient Confidentiality
Desirable criteria
- Use of EPR systems
- Use of office equipment
Skills and Abilities
Essential criteria
- Effective time management skills.
- The ability to prioritise tasks
- An excellent telephone manner
- Outstanding communication skills.
- Appropriate keyboard skills.
- The ability to navigate IT systems, inc. Excel, Work and PowerPoint.
Desirable criteria
- Patient administration background
- Knowledge of the Paris system.
- Advanced keyboard skills
Other Requirements
Essential criteria
- There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rose Hylton
- Job title
- Senior Administrator
- Email address
- [email protected]
- Telephone number
- 0161 2710160
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