Job overview

We are looking for a motivated and professional individual, who will coordinate the work of the administration team and work  as part of that team, providing a high level of administrative support to the clinical and secretarial team.

You must possess good communication skills; have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills, an excellent telephone manner and a strong commitment to personal and professional development.  

You will be an integral member of the team, working in a rewarding environment. This key role will involve coordinating of emails and incoming calls to the service and will assist in the day-to-day administration workload.

Main duties of the job

• Line management and support for administrative staff within the service.
• To communicate professionally and effectively with internal and external contacts.
• Work as part of a team, relating to and interacting effectively with colleagues.
• Collect, collate, input and extract data into/from NHS systems.
• Maintain and support development of administrative systems set up in the team office to ensure an organised and efficient working environment for staff.
• Assist Team Leaders with the management of administration relating to annual leave and sickness absence within the team.
• To provide professional, comprehensive and confidential administrative support to the team. This includes word processing and audio typing (where appropriate) which may include letters, minutes, memos, notes, email communication and presentations in line with Trust corporate guidelines.
• To attend meetings, training and briefing sessions appropriate to either your job specific role or, as a staff member of NCA. 
• To follow Trust policies ensuring guidelines regarding confidentiality, disclosure of  information and Data Protection are observed are observed at all times. 
• To deal with sensitive telephone calls and respond to queries relating to routine matters and passing on more complex queries to the appropriate member of staff.
• To ensure at all times that the office admin is adequately covered and where necessary, work flexibly to cover secretarial/administrative duties in the absence of colleagues.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester.  Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.