Job summary
- Main area
- Cardiology
- Grade
- Band 2
- Contract
- Fixed term: 11 months (n/a)
- Hours
- Part time - 29 hours per week
- Job ref
- 362-A-25-7175322
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stepping Hill Hospital
- Town
- Stockport
- Salary
- £24,169 n/a
- Salary period
- Yearly
- Closing
- 06/06/2025 23:59
Employer heading

ECG Clerical Officer /Receptionist
Band 2
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
To support the administrative functions within the Cardiology Teams at Stockport NHS Foundation Trust.
This post will be based within the Cardiology Department and flexibility to work in all sections of the business group in terms of admin and reception duties |
Main duties of the job
· Scanning of referral letters to the appropriate trust systems.
· Retrieval of referrals and clinicians notes from the above scanning systems.
· To provide admin support across the departments (Respiratory and Cardiology) by printing worklists off the Trust Systems.
· Joint team working to ensure workloads across the department/Business group are prioritised and up to date.
· Process referrals on the Patient Administration System.
· Answer general telephone enquiries and direct enquiries to the appropriate staff or department so they can be resolved.
· Booking patients on Solus
· Sort and distribute incoming post and faxes to the relevant teams.
· Prepare out-going mail ensuring all patient correspondence has the appropriate paperwork enclosed in the envelope.
· Covering the reception areas across the business group as appropriate.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance – for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
· Scanning of referral letters to the appropriate trust systems.
· Retrieval of referrals and clinicians notes from the above scanning systems.
· To provide admin support across the departments (Respiratory and Cardiology) by printing worklists off the Trust Systems.
· Joint team working to ensure workloads across the department/Business group are prioritised and up to date.
· Process referrals on the Patient Administration System.
· Answer general telephone enquiries and direct enquiries to the appropriate staff or department so they can be resolved.
· Booking patients on Solus
· Sort and distribute incoming post and faxes to the relevant teams.
· Prepare out-going mail ensuring all patient correspondence has the appropriate paperwork enclosed in the envelope.
· Covering the reception areas across the business group as appropriate.
Person specification
Skills
Essential criteria
- Excellent Communication skills
- Remain calm under pressure
Desirable criteria
- Confident and Enthusiastic
Experience
Essential criteria
- Excellent communication skills
- Ability to work both as part of a team and on own initiative
Desirable criteria
- General Office Experience
Qualifications
Essential criteria
- Good General Education 5 GCES Grades A-C or Relevant experience of office/administrative procedures.
Knowledge
Essential criteria
- Keyboard skills and IT skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Nicola Wrigley
- Job title
- Assistant Directorate Support Manager
- Email address
- [email protected]
- Telephone number
- 0161 419 9073
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