Job summary
- Main area
- Clerical Officer, Health Visiting and School Nursing Services
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week
- Job ref
- 110-AC074-0525
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Agreed on appointment
- Town
- Rhondda Cynon Taf
- Salary
- £23,970 per annum pro rata
- Salary period
- Yearly
- Closing
- 26/05/2025 23:59
Employer heading
Clerical Officer, Health Visiting and School Nursing Services
Band 2
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
The post holder will provide administration and clerical support to the Health Visiting and School Nursing medical and nursing staff within the Directorate enabling these services to be provided to the population of Cwm Taf Morgannwg University Health Board (CTMUHB).
The post holder will undertake filing and record storing duties associated with the child health services to support the medical and nursing staff in delivering services.
They will access the National Child Health computer system and any associated clerical duties.
The post holder will undertake the ordering and supply of stationery to the Health Visiting and School Nursing Teams working across Cwm Taf Morgannwg University Health Board (CTMUHB).
The post holder will be expected to undertake general administration and clerical duties to support other Child Health Teams as required.
Main duties of the job
The post holder will :
Liaise closely with the child health administration manager, community nursery nurses, health visitors, school nurses and other staff when clarifying queries relating to any aspect of the filing duties or the provision of stationery supplies.
Deal with telephone enquiries from staff and patient’s parents/guardians, taking appropriate action as requested.
Have experience of working with Microsoft Office Software and be experienced in working a busy office environment, undertaking filing and clerical duties.
Prioritise own workload ensuring work is completed in a timely manner meeting necessary deadlines.
Update and maintain an accurate filing system for the Health Visiting and School Nursing records, ensuring all records are easily accessible to staff.
File patient records in correct order, ensuring shelves are clearly labelled to enable easy access and traceability of records.
Sort and photocopy correspondence, and forward any correspondence to other Health Boards/Trusts as necessary, and send the original documents to the allocated Health Visitor.
Ensure records are kept in a secure manner and in a hazard free environment.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- Good standard of general education.
- GCSE (or equivalent) in English Language.
Experience
Essential criteria
- Experience of using Microsoft Office Software e.g. Word, E-Mail and Excel.
- Familiar with using databases.
Desirable criteria
- Previous NHS experience.
- Previous office experience.
Aptitude and Abilities
Essential criteria
- Must be able to communicate at all levels.
- Good telephone manner.
- Must be able to work as a member.
- Must understand the need for confidentiality.
Desirable criteria
- Ability to speak Welsh.
Other
Essential criteria
- Must be prepared to uphold and promote the values and behaviours of the organisation.
- Moderate physical effort required for several periods during the shift e.g. filing duties.
- Ability to travel across CTMUHB in a timely manner when required.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Rebecca Rowe
- Job title
- Community Child Health Administration Manager
- Email address
- [email protected]
- Telephone number
- 01443 443750
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