Job summary
- Main area
- Mobility Centre
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 164-7146403
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Mobility Centre - City Campus
- Town
- Nottingham
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 12/05/2025 23:59
Employer heading

Wheelchair and Limb Administrator
Band 2
Job overview
An exciting opportunity has arisen as we are looking for an enthusiastic candidate to join our friendly and dynamic administration team at the Nottingham Mobility Centre. If you possess excellent written and verbal communication skills, a positive attitude and are able to effectively prioritise your workload we would love to hear from you.
Visits to the department are encouraged!
Please note - the post will be capped at 40 applications, so early submission of application is recommended.
Main duties of the job
Act as first point of contact for all of our service users and visitors to the department, providing a comprehensive reception and clerical service to patients, relatives and carers
Contacting patients to book and cancel appointments
Adhere to departmental policies and procedures and participate in audits in order to maintain data quality and provide an efficient service
Deal with sensitive information in a professional manner
Provide non-clinical advice and information to patients to enhance their experience within the service
Where appropriate accurately log patient information onto the relevant Trust information system and ensure that patient records are effectively maintained
Distribute patient records and information to other members of the multidisciplinary team as appropriate
Ensuring adequate stocks of stationery and clinical equipment, ordering as required and check and receipt goods received
Assist other clinical, reception or administrative staff in undertaking other duties such as photocopying, filing and sending letters
To liaise with other members of the multidisciplinary team to maintain the smooth and efficient running of the department
Update information on notice boards
Liaison with wheelchair contractor regarding orders, deliveries and collections
Support wheelchair service in ordering and delivery of wheelchairs
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
In addition to the below summary you need to familiarise yourself with full Job Description and person specification documents attached to this advert.
Essential skills
Ability to work well and efficiently under pressure
Excellent communication skills
Customer Care skills and empathy for the client group
Ability to work on own initiative and as part of a multi-disciplinary team
Proficient IT skills
Good organisational skills
Effective problem solving skills
Previous administrative experience
Understanding of confidentiality and the Trust policy regarding this
Desirable skills
Knowledge of hospital computer systems
Previous administrative experience in a clinical environment
Experience with dealing with the general public
Person specification
Training and Qualifications
Essential criteria
- English and maths grade c or above
Experience
Essential criteria
- Competent in use of Microsoft packages Includes outlook, word and excel
Communication Skills
Essential criteria
- Clear and accurate verbal communication
Experience
Essential criteria
- recent experience in a reception/admin role
Desirable criteria
- Previous experience in NHS setting
Analytical and Judgement skill
Essential criteria
- ability to work on own initiative
Physical skills
Essential criteria
- ability to work for long periods at a computer
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rosie Bainbridge
- Job title
- Reception Supervisor
- Email address
- [email protected]
- Additional information
Dean Eddyshaw - [email protected]
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