Job summary
- Main area
- Emergency Department
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 26.5 hours per week
- Job ref
- 272-6932562
- Employer
- Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Bassetlaw Hospital
- Town
- Worksop
- Salary
- £24,625 - £25,674 Pro Rata Per Annum
- Salary period
- Yearly
- Closing
- 27/05/2025 23:59
Employer heading

Patient Flow Coordinator
Band 3
Job overview
All previous applicants need not apply.
You will be required to cover the 7 day rota which will include; days, evenings, weekends and bank holidays on a rotational basis. Cross site working will also be required when needed.
An exciting opportunity has arisen for the role of Patient Flow Co-ordinator in Emergency Services Care group.
The purpose of the Flow Co-ordinator’s role is to ensure that patients have a seamless journey and discharge and that the patient’s pathway is effectively managed across site.
We are looking for a motivated and enthusiastic individuals to join our dynamic team to contribute to high quality patient experience. You will play a pivotal role in supporting the Ward managers and Matrons to support patient pathways from admission to discharge/ transfer.
We are looking for a, caring and compassionate person who would like to make a difference to our complex patient group.
Main duties of the job
The flow coordinator is responsible for liaising with Emergency Department, Clinical Site and other Flow Co-ordinators and receiving areas to ensure effective communication about capacity is maintained and appropriate early escalation is facilitated.
It is desirable that the applicant has recent experience in a health environment. The applicant must be computer literate have GCSE English or equivalent. Good communication skills are essential and ability to work with a multi-professional team. The applicant must be able to work flexibly and prioritise workload effectively, and use own initiative in certain work related issues.
Applicants may be required to work across both sites to cover annual leave and sickness.
Monday to Sunday – working hours TBC.
Working for our organisation
DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:
• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Person specification
Qualifications/Training
Essential criteria
- GCSE English or equivalent
Desirable criteria
- Recognised typing qualification
- Computer skills
Knowledge and Experience
Essential criteria
- Recent experience in health environment
- Must be computer literate
Desirable criteria
- Knowledge of electronic patient data systems
- Knowledge of medical terminology
Personal Attributes & Skills
Essential criteria
- Good communication skills.
- Possess and display tact and diplomacy where appropriate.
- Ability to communicate with a multi-professional team.
- To be able to use own initiative in certain work related issues.
- To be able to work flexibly and prioritise workload effectively
Desirable criteria
- Able to influence senior staff.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Melanie Butler-Holmes
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01302644588
- Additional information
Jessica Buffin - Operational Service Manager - [email protected]
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