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Job summary

Main area
Catering
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Part time
  • Flexible working
12 hours per week (Evenings 4pm-8pm)
Job ref
179-7105443-F
Employer
West Suffolk NHS Foundation Trust
Employer type
NHS
Site
West Suffolk Hospital
Town
Bury St Edmunds
Salary
£24,465 per annum
Salary period
Yearly
Closing
14/07/2025 23:59

Employer heading

West Suffolk NHS Foundation Trust logo

Catering Support (Evenings)

NHS AfC: Band 2

Job overview

The Catering Department opens 365 days a year therefore we are looking for individuals who can work the following hours:

12 hours per week. You would be required to work between the hours of 16.00 and 20.00 including alternate weekends, the length of shift would be 4 hours.

 The Team consists of people who work together to plate up the meals which are then transported to the patients on the wards. They are then required to clear down the trollies and equipment ready for the next service. Other jobs include a small amount of food preparation and deliveries to wards, , serving staff and visitors in our dining room and café.

Applicants should be able to demonstrate good customer care and have good communication skills, with the ability to work alone and as part of a team, whilst maintaining a high level of attention to detail. The ability to remain calm under pressure is vital in this busy working environment.

 A basic knowledge of hygiene principles and good literacy/numeracy skills will be essential for this role.

Main duties of the job

The West Suffolk NHS Foundation Trust requires Catering Assistants to join a dedicated Catering Team based at West Suffolk Hospital to produce a plated meal service on a belted system.

The Team consists of people who work together to plate up the meals which are then transported to the patients on the wards. They are then required to clear down the trollies and equipment ready for the next service. Other jobs include making sandwiches and deliveries to wards, filling our vending machines, serving staff and visitors in our dining room and café.

As a department we are regarded as an exemplar site which was recognised in The National Food Review. We have won awards for the standard of food and service that we provide.

Additional payments in the form of Enhancements for working weekends and bank holidays are made when worked.

Working for our organisation

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

 

Join us. What will you #BeKnown for?

Detailed job description and main responsibilities

Please see full job description & person specification attached.

JOB PURPOSE:

  • To work as part of a team providing a high quality catering service for the Trust.
  • To maintain 5* hygiene standards.
  • To prepare and serve food and beverages to patients, staff and visitors.
  • To have a good understanding of HACCP and COSSH.
  • To be aware of Trust policies and procedures applicable to the service and report any issues the line manager.

KEY TASKS:

 

Restaurant Services:

 

  1. Basic preparation of food and beverages.
  2. The safe use of catering equipment within area e.g. fryers, microwaves and small ovens.
  3. Service of food and beverages to customers.
  4. Cash and payment card handling via a computerised Electronic Point of Sale unit.
  5. Fill, clean and maintain beverage machines.
  6. Keep all confectionary items, drinks etc. topped up during service.
  7. Maintain cleanliness of the dining area, servery and all equipment in the restaurant/café.

 

Person specification

Education & Qualification

Essential criteria
  • Basic food hygiene certificate or commitment to achieve within a set timeframe
  • A good general education
  • Basic skills in literacy & numeracy

Experience & Knowledge

Essential criteria
  • Good understanding of HACCP, COSSH and Health and Safety legislation
  • Dealing with cash and card payments
Desirable criteria
  • Previous catering experience

Skills & Abilities

Essential criteria
  • Good customer care and communication skills
  • Able to work either alone or as part of a team
  • Good attention to detail
  • Able to work under pressure

Personal Qualities

Essential criteria
  • Able to work without supervision.
  • Able to work in a demanding environment.
  • Self-motivated with evidence of good attendance and timekeeping and trustworthy.
  • Adaptable to change.
  • Able to work in a Hospital ward environment
  • Polite with a friendly manner.
  • Flexible approach to working hours/duties.
Desirable criteria
  • Interest in cooking/catering

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardDisability confident employerArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Vanessa Theobald
Job title
Catering Manager
Email address
[email protected]
Telephone number
01284 713462
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