Job overview

Bank Band 4 Administrative Worker – Obstetrics & Gynaecology

We are looking for fixed term administrative worker to join our Obstetrics & Gynaecology service on a bank basis. This role is ideal for individuals who are enthusiastic, organised, and committed to delivering a high‑quality administrative service. You will play an essential part in ensuring patients receive a smooth and well‑coordinated experience throughout their care.

In this role, you will:

• Provide comprehensive administrative support to the admin team.
• Help ensure patient pathways are actively managed, with clinic bookings made in line with the Trust’s Access Policy.
• Work collaboratively with colleagues across the service to maintain an efficient and well‑organised administrative function.
• Use initiative and contribute positively to the smooth running of the department.
• Answer all incoming patient queries in a timely and efficient manner – seeking clinician input where required.

Applicants should be avaliable between 9am and 5pm. There is currently no night or weekend shifts for this position. The duration of this position is approx. 3 months. 

Main duties of the job

How does the Bank work?

Bank work operates as a flexible staffing system in which departments request short‑term cover, the Bank team shares those available shifts with Bank staff, and individuals choose whether to accept them, with no obligation on either side to offer or take placements; in this instance, the Obs & Gynae department is seeking temporary administrative support.

Main Duties of Role

• Strong organisational and time‑management skills, with the ability to prioritise a busy workload.
• Confident communication skills, both written and verbal, when dealing with patients and clinical staff.
• Proficiency in standard IT systems such as Outlook, Word, Excel, and electronic patient record systems.
• Accurate data entry and attention to detail when managing patient information and clinical documentation

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.