Job overview

We are currently recruiting for a part time band 2 Receptionist to join our Day Surgery theatre Unit at Singleton  Hospital.

The theatre day unit is a busy fast moving environment and we are therefore looking for a hard working, caring and motivated individual to join us in this role. 

The post holder is required to be responsible for the day-to-day running of the reception area within the Day Unit.  The post holder will support the theatre staff in the effective booking, notification, admission and discharge of patients and their medical records.  

The post holder will be required to input/amend details into the Theatre Operating Management System (TOMS) and to print and distribute operating lists to the relevant Theatres. 

Main duties of the job

Develop good communication skills within limitations of role whilst maintaining confidentiality. 

Provide reception duties, ensuring that all communication with patients, carers and staff is always undertaken in a courteous and helpful manner.

 Inform Registered Nurse/ODP of patient details/messages relating to the patient’s care. 

Receive and transfer telephone call within the department. 

Maintain good working relationships with other members of the multidisciplinary team thus promoting a professional working environment.

Receive complex, sensitive or contentious information where reassurance is required to allay patient’s anxiety and alleviate stress 

Greet and check patients detail on arrival to the unit Inform Theatre staff of the patient’s arrival.

Ensure that all patient medical notes/documentation/referrals accompany the patients to the Theatre area.

Prepare Operating lists for the following day’s theatre activity.

Pass all relevant patient information to relevant qualified practitioner. 

Maintain a safe environment and assist in the cleaning, stocking, assembly, maintenance and preparation of reception areas and equipment/items.  

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. 

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.