Job summary
- Main area
- Administration Assistant/Receptionist
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 297-7320266
- Employer
- Gateshead Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Queen Elizabeth Hospital
- Town
- Gateshead
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 12/08/2025 23:59
Employer heading

Clerical Assistant/Reception
NHS AfC: Band 2
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Job overview
We are looking to recruit a highly motivated and enthusiastic person to join our admin team within the Gynae Oncology and Colposcopy Department at the Queen Elizabeth Hospital in Gateshead. The admin team within the Gynae Oncology service support the delivery of cancer care to patients from across the region referred to the Trust for specialist cancer care.
In this role you will provide admin support to the secretaries, cover clinic reception booking in patients and making sure all details are correct on the system. Prepare notes for clinics and other general admin duties
Main duties of the job
- Open/action incoming post and action outgoing post (including scanning referrals to Central Booking)
- Prepping of clinic notes and entering patient details into MASEY system
- Covering of clinic front desk reception
- Scan any direct referrals received to the Booking Centre
- Coordinating and tracking patient notes (requesting, tracking on filefast, notes transfer/return and orphan filing) or information, including between hospital providers.
- General photocopying/scanning/filing/stationery and runner activities
- Arranging interpreters/transport etc in conjunction with the secretaries
Working for our organisation
The Northern Gynaecological Oncology Centre (NGOC) Team at the Queen Elizabeth Hospital in Gateshead is a unique team.
The medical team consists, at Consultant level, of five Consultant Gynaecological Oncologists. The consultant team works alongside the specialist junior doctor team which is made up of two Subspecialty fellows, three Clinical Research fellows, two Clinical fellows and one Clinical Teaching fellow.
The senior (NGOC) Nursing team consists of two Gynaecological Oncology Clinical Nurse specialists, one Colposcopy Nurse Specialist and Ward-based as well as Clinic-based senior specialist Nursing staff. They are supported by a team of Nurses and Health Care Assistants who are committed to working in Gynaecological-oncology.
However, we are just a small part of the wider Multi-disciplinary team at the Queen Elizabeth Hospital and Regional Northern Gynae-Oncology network. In particular the NGOC works closely with colleagues in medical oncology, clinical oncology, pathology, radiology, clinical nurse specialists, palliative care, gastro-intestinal surgeons, vascular surgeons, urologists and hepato-biliary surgeons.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Detailed job description and main responsibilities
- Open/action incoming post and action outgoing post (including scanning referrals to Central Booking)
- Prepping of clinic notes and entering patient details into MASEY system
- Covering of clinic front desk reception
- Scan any direct referrals received to the Booking Centre
- Coordinating and tracking patient notes (requesting, tracking on filefast, notes transfer/return and orphan filing) or information, including between hospital providers.
- General photocopying/scanning/filing/stationery and runner activities
- Arranging interpreters/transport etc in conjunction with the secretaries
Person specification
.
Essential criteria
- Experience
Desirable criteria
- Experience
.
Essential criteria
- Communication skills
Desirable criteria
- Microsoft office
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Alexandra Robson
- Job title
- Admin Manager
- Email address
- [email protected]
- Telephone number
- 0191 4452597
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