Job vacancy: ESR Development Advisor - Payroll and Pensions, NHS Business Services Authority, Home Based

Job summary

Main area: Electronic Staff Record (ESR)
Grade: NHS AfC: Band 8a
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 914-ESR219

Employer: NHS Business Services Authority
Employer type: NHS
Site: Home Based
Town: Home Based
Salary: £53,755 - £60,504 per annum
Salary period: Yearly
Closing: 18/06/2025 23:59

ESR Development Advisor - Payroll and Pensions

NHS AfC: Band 8a

Detailed job description and main responsibilities

Maintaining an advanced, sophisticated, highly developed knowledge of ESR with particular focus on Payroll and Pensions. To keep up to date on system developments and system enhancements and communicate these where relevant.
Developing a full understanding of each module within ESR. Providing specialist knowledge on payroll and pensions aspects of Absence ensuring the system is compliant with statutory requirements.
Maintaining and developing knowledge around the ‘concepts’ of ESR and how each module (i.e. department) interacts with other modules. There will be a requirement to communicate this information in an effective way to NHS organisations.
Maintaining a general understanding of how payroll and human resources departments operate and integrate with each other.
Maintaining an up-to-date knowledge of NHS terms and conditions of service and relevant legislation, system interfaces and national initiatives concerning Oracle/ESR.
Understanding the benefits of ESR to understand the ESR ‘fit’ within the wider NHS context and to act as an ambassador.
Establish working relationships with key operational and strategic staff. Communicating with all levels of NHS staff, all types of NHS organisations, external organisations (e.g. 3^rd party payroll providers) and individuals associated with the project such as contractors or consultants.
Being conversant with planned developments within the NHS in order to ensure that the system is tailored to meet the requirements of these in the ongoing delivery of the same.
Supporting Payroll and Pensions best practice and critical paths ensuring that the system processes meet the requirements of the service in order to provide timely and accurate payrolls.
Assisting with Payroll and Pensions related developments including developing and approving testing requirements and signing off test results.
Reacting to Service Requests (within agreed timeframes) that are assigned to the team in the area of Payroll/ Pensions – liaising with the ESR Supplier and Users as required.

· Assisting with the design, production and review of ESR educational and communication documentation such as User Notices, ESR User Manual and deliverable documentation within specific timescales.

Acting as a key individual with regard to problem solving within NHS organisations. To develop an acute knowledge of how the system works so that quick and accurate guidance can be given to NHS staff who use ESR. This will include interaction with the ESR Supplier support teams and systems.
Providing specialist functional advice, support and clear, concise, straight-forward guidance on the best way forward and good practice to NHS organisations in relation to Payroll, Pensions and ESR functionality. This will include delivering ESR functional demonstration and familiarisation sessions to operational sites and other organisations.
Answering ad hoc queries raised via meetings either virtual or physical from NHS staff and other key stakeholders that are not answered through ESR Hub, e-learning, online user manual or existing literature.
Ensuring that the views and concerns of staff using the system are relayed and passed on to the appropriate teams, but also to ensure that any perceived ‘negative’ information around key functionality is delivered fairly and honestly and dealt with in the appropriate way.
Deputising for the Senior Development Advisor as required.

Person specification

Personal Qualities, Knowledge and Skills

Essential criteria

Knowledge of ESR functionality, with a specific focus but not limited to the Payroll/Pensions functional areas.
Understanding of the NHS Workforce landscape, NHS Strategies, Payroll/Pensions/HR policies, NHS T&Cs and legislation.
Strong problem solving skills - ability to identify and evaluate all options pragmatically and look for alternative solutions or strategies.
Excellent interpersonal skills, with ability to successfully negotiate, influence and persuade senior stakeholders.

Experience

Essential criteria

Understanding of procedures and processes within ESR Payroll/Pensions functions.
Experience of working on NHS HR/Payroll projects.
Experience of presenting to large groups and/or senior stakeholders.

Qualifications

Essential criteria

Degree or equivalent
English/Mathematics and A Level or equivalent

The NHSBSA is passionate about creating a diverse and inclusive organisation, which is a great place to work and truly reflects the diversity of our customers. We welcome applications from talented people of diverse characteristics including age, disability, gender identity and expression, race or ethnicity, religion or belief, sexual orientation, or any marginalised group. We also welcome applications from all those in the Armed Forces Community.

At the NHSBSA we pride ourselves on being a Disability Confident Leader, Stonewall Top 100 employer and we’ve recently been awarded the Employers Network for Equality and Inclusion Gold Standard benchmark.

We offer an invitation to the first stage of the selection process for people with disabilities that wish to be considered under the Disability Confident scheme, and for members of the Armed Forces Community, where all of the essential criteria in the person specification are met.

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