Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time
- Home or remote working
- Job ref
- 076-CFA7172659-NS
- Employer
- NHS Counter Fraud Authority
- Employer type
- NHS
- Site
- 7th Floor, HM Government Hub
- Town
- London
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 18/05/2025 23:59
Employer heading
Administrative Officer
NHS AfC: Band 4
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible all for matters relating to the prevention, detection and investigation of economic crime across the NHS. Aligned to the DH Health Group Counter Fraud strategy, the NHSCFA acts as the principal lead for the NHS and wider health group in counter fraud intelligence work.
The NHSBSA is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible all for matters relating to the prevention, detection and investigation of economic crime across the NHS. Aligned to the DH Health Group Counter Fraud strategy, the NHSCFA acts as the principal lead for the NHS and wider health group in counter fraud intelligence work.
The NHSBSA is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
Job overview
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.
Working within the Corporate Affairs Directorate the postholder is responsible for providing a range of administration support across the organisation. This will include minute taking, maintaining action logs, management of the general enquiries mailbox, travel bookings, raising requisition and purchase orders, obtaining quotes for a range of goods, services and stationary, transcribing audio interviews, preparing slides decks, collating data and other information.
Potential applicants can contact Ann Sturgess for an informal chat if you have any questions regarding the role.
Main duties of the job
Minute taking at a range of meetings, projects and working groups throughout the organisation and management of the associated action logs, checking progress and implementation against deadline dates.
Oversight of the general enquiries mailbox and other shared mailboxes, reviewing queries and responding autonomously or redirecting as required.
Receive information from a variety of internal and external stakeholders, review content, request further information to ensure full understanding and coordinate responses. This will include handling complex and sensitive data requests.
Working for our organisation
We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
Detailed job description and main responsibilities
Making travel and accommodation bookings for the whole organisation ensuring best value for money.
Obtaining quotes, raising requisition and purchase orders for a range of goods, services and stationary. Complete Goods received notices and maintain financial information.
Transcribing audio interviews conducted by the National Investigation Team and LCFS/Complaints Officer.
Please see full Job Description and Person Specification
Person specification
Knowledge and Experience
Essential criteria
- Demonstrable knowledge and experience in office administration Demonstrable experience of collating detailed, complex & sensitive information/data. Demonstrable experience of reviewing queries and responding or escalating as required. Practical application of Microsoft Office products.
Desirable criteria
- Experience in raising requisition and purchase orders and using Integra of other financial system Experienced in using sharepoint and TEAMS
Specialist Knowledge
Essential criteria
- Demonstrable knowledge of the General Data Protection Regulations and management of sensitive and confidential data. Demonstrable understanding of equal opportunities & diversity Significant practical experience of supporting and liaising with senior managers including diary management, setting up meetings and taking action minutes Demonstrable experience of accurate collation of detailed, complex & sensitive information or data Experience to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures
Desirable criteria
- Awareness of counter-fraud and corruption in private and public sector legislation
Qualifications
Essential criteria
- GCSE (or equivalent) passes in Maths & English Lang. NVQ Level 3 or similar in relevant subject or equivalent experience in business and administration
Desirable criteria
- Diploma level in administrative studies or other relevant discipline
Communication Skills
Essential criteria
- Exchange information with colleagues on a variety of departmental matters and procedures. Ability to Communicate complicated administrative information to staff from other departments, external contacts. Maintains working relationships with internal and external stakeholders. Motivates self to achieve objectives. Communicates complex, sensitive, contentious information with a range of stakeholders, where persuasion or negotiation is required.
Documents to download
Further details / informal visits contact
- Name
- Ann Sturgess
- Job title
- Head of Corporate Support
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