Job vacancy: Deputy Operational Manager, George Eliot Hospital NHS Trust, Nuneaton

Job summary

Main area: Surgery
Grade: NHS AfC: Band 7
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 230-43312624-SUR-A

Employer: George Eliot Hospital NHS Trust
Employer type: NHS
Site: George Eliot Hospital NHS Trust
Town: Nuneaton
Salary: £46,148 - £52,809 per annum
Salary period: Yearly
Closing: 06/06/2025 23:59
Interview date: 11/06/2025

Deputy Operational Manager

NHS AfC: Band 7

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.

We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.

Detailed job description and main responsibilities

Support the General Manager in the development and provision of a comprehensive, high quality, patient centred care service within the resources available. The post has key functions: responsibility for the improvement and delivery of targets related to inpatient and outpatient speciality management within the Directorate of Surgery. Responsible in delivering performance against financial and activity targets; leading the development and delivery of service strategy; organisational development and the management of risk within the Directorate of Surgery.

Ensuring clear communication providing and receiving complex sensitive information.
Uses specialist knowledge across a range of work procedures to implement robust policies for own work area and proposes changes as applicable, to deliver business objectives and agreed targets.
Collaborating with Service Leads, Operational Manager, Matrons and the Clinical Director to ensure sound operational management of all areas with robust systems that are continuously improved.
Lead the delivery of operational performance of specialities within the speciality and acute medicine directorate to achieve delivery of national and local targets, the development and delivery of improvement plans and reengineering of roles/models of care.
In liaison with the General Manager and the directorate Financial Business Partner agree and deliver against financial and activity profiles for relevant specialities, identify risks and implement and review risk reduction strategies.
Responsible for departmental budget and lead Implementation and review robust systems and processes so that speciality budgets are effectively managed and financial balance is achieved, within Trust budgetary rules, Standing Orders and Standing Financial Instructions.
Responsible as line manager for HR function and implement HR and governance strategies and policies within relevant specialities in order to achieve compliancy with Trust policies and procedures, best practice, relevant legislation and regulatory provisions.
Form links with the Bed Management team to ensure effective use of available resources for the directorate.
Uses analytical skills involving complex facts or situations and judgement to interpret comparisons and benchmarking.
The post holder will work independently to decide how results or service improvement are best achieved referring where necessary to external reference points.
Responsible for the improvement and delivery of targets by ensuring effective and efficient operation of the specialities within the acute and specialist medicine directorate.
Plan and organise a broad range of complex activities including the formulation of plans.
Collaborate with the General Manager in managing staff within the directorate, including regularly reviewing establishments and skill mix in collaboration with clinical leads, Matrons and the Clinical Director to ensure organisational efficiency and clinical excellence.
Implement and review robust arrangements within relevant specialities to effectively deal with emergencies, in line with Trust policy, including elective and emergency admissions, major emergencies and mechanical failures.
Responsible for data entry, text processing and storage of data onto data bases.
Take part in the daily surgical escalation manager of the day rota.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

Person specification

Experience and Knowledge

Essential criteria

Degree or equivalent level of ability gained through substantial NHS experience in a management setting
Evidence of continued professional development
Information analysis, business planning in a multi-disciplinary setting
Experience of dealing with staff management issues
Awareness of current NHS issues
Sound leadership abilities

Desirable criteria

Evidence of service delivery within a healthcare setting
Experience of Project management
Track record in managing and delivering change programs

Qualification(s) and Professional Training

Essential criteria

Educated to degree level or equivalent experience
Specialist knowledge across a range of work procedures
Postgraduate Qualification or equivalent

Please note:

George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website.

By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC.

The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes.

All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner.

Other:

The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application.

In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites.

George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual – taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion.