Job summary
- Main area
- Administrative Services
- Grade
- 4
- Contract
- Fixed term: 6 months (Secondment)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 173-27725-ACUTE
- Employer
- Leeds and York Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- SPA/ Switchboard Team
- Town
- Leeds
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 29/05/2025 23:59
Employer heading

Support Services Team Co-Ordinator
4
All references should be directed through the Employers HR Department wherever possible to comply with NHS Check Standards. Please ensure that a HR address/email is provided for each referee named.
Job overview
A temporary 6 month secondment post is now available for a band 4 Team Co-ordinator to lead the administration team within the Single Point of Access/Switchboard based at the Becklin Centre. The role requires critical thinking, high-level organisation and efficient time management, excellent interpersonal skills and the ability to coordinate support service demands.
While the role has a permanent base, some flexibility in cross-working and communication with colleagues at other LYPFT sites is expected.
You will co-ordinate and line manage a team of administration staff providing a comprehensive, efficient and effective secretarial support service to the multi-disciplinary teams under the direction of a Service Manager and supported by an agreed work plan. The job holder will provide day to day supervision and support for a designated admin team or teams and will be responsible for liaison with other clinical and admin staff within Leeds & York Partnership NHS Foundation Trust to ensure an efficient and consistent admin support service is provided.
Main duties of the job
Duties and responsibilities include:
· Providing supportive and encouraging line management responsibility for Administrators and Secretaries in the team
· Exemplary Service User-focused, patient-centred interaction and communication
· Proficient use and navigation of CareDirector and other systems such as BigHand, E-Proc, TRACJobs, Cognos and HealthRoster (training is provided)
· Support and coordination of a busy and streamlined referrals process
· Allocating shifts and ensuring cover 24/7.
Working hours are Monday to Friday, 9am to 5pm.
We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.
All our information is available in accessible formats. Please contact the Recruitment team [email protected]
Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.
If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.
Working for our organisation
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that any individual requiring a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.
So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.
Person specification
Qualifications
Essential criteria
- NVQ 3 or equivalent qualification or relevant experience.
Skills
Essential criteria
- Excellent proven communication skills.
- Proven effective problem-solving skills.
Experience
Essential criteria
- Previous substantive Administration/ Secretarial experience
Knowledge
Essential criteria
- Knowledge of Information Governance
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ashley Clayton
- Job title
- .
- Email address
- [email protected]
- Telephone number
- 0113 8556457
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