Job overview

This post is Fixed term/Secondment for 2 years to meet the needs of the service.

An exciting position has arisen for a Band 3 Health Care Support Worker within Substance Misuse Services in Conwy

This position will include:

• To provide support for patients in the clinic and community settings.
• To work flexibly within a Substance Misuse Service and multidisciplinary team.
• To undertake designated work unsupervised, which has been delegated by a trained member of the team.
• To organise own day-to-day activities and diary management in accordance with the Clinic Schedule.

Please note: This vacancy may close early if a high volume of applications is received.  We recommend submitting your application as early as possible.

Main duties of the job

The post holder is required to communicate effectively with patients, carers, families, social workers, GPs and play an effective role within the multidisciplinary team.

The post holder is required to build up effective relationships to enable interventions.

The post holder will be able to use tact, encouragement and persuasive skills to enable patients to participate in interventions and to achieve goals.

The post holder will have in-depth knowledge of substances and their misuse seen in practice through experiential knowledge gained by working with the client group.

The post holder will be able to analyse situations in a working environment and liaise with their manager, the multidisciplinary team and allied health professionals about patients’ presentation and their ability and motivation to engage in particular interventions.

The post holder will be able to analyse and react appropriately and sensitively to patents’ changing presentation, moods and challenging behaviours when in an isolated environment taking into consideration effective risk management.

Working for our organisation

We are delighted that you are interested in joining the MH & LD Division. When you join our division, you can balance work and life – with flexible working, hybrid and agile vacancies and an abundance of training and development opportunities.

• Wellness, Work & Us - a service providing support to staff at times of need. When we are well, we can better support each other and people who use our services. Drop-ins, counselling & coaching.
• Supervision offers staff opportunity to gain managers feedback, discuss development and focus on wellbeing.
• Flexible working - full time, annualised hours, part time, term time, remote and hybrid working enable you to achieve a great work-life balance.
• Staff achievement awards.
• Development opportunities through in house training and external courses with local colleges and universities.
• Working in North Wales, which has lots to offer, from idyllic villages, high-quality affordable housing and unspoiled natural environments.

Other benefits:

• On-site parking
• Park & ride
• Eye Care Vouchers
• Pension
• DBS check
• Flu vaccine
• Hepatitis B vaccine
• Occupational Health Support
• NHS Discounts
• Cycle 2 Work Scheme
• Staff networks

We would love to welcome you into our division, don’t hesitate to contact the recruiting manager to discuss the role.