Job overview

An engaging opportunity to work as part of a welcoming, friendly and equitable team in a supportive environment based in the Imaging department at SWBH. 

We are looking to recruit a reliable, enthusiastic and proactive Clerical Officer to work as part of the Imaging team. 

The post holder will work under the direction of the Patient Admin Manager to deliver the administrative support,  ensuring that targets are met and to support our forward thinking Imaging Department. 

The post holder will require a high standard of English language, as well as experience of working in a clerical environment. 

The post may include evening and weekend work. 

Should you require further information regarding the role, please contact: 

Simi Bassra, Patient Admin manager

[email protected] 

0121 507 3332

or 

Nicola Hartley, Operations Manager

[email protected] 

0121 507 4357 

Main duties of the job

Provide comprehensive and confidential administrative support for the Imaging Department in accordance with Departmental, Trust and National standards, policies and procedures.  

• Provide appropriate advice and guidance to patients and colleagues
• This role will require effective time management to prioritise workload to meet the ever-changing demands of the Imaging Department.  It is essential you are a team worker as well as have the ability to work independently using your own initiative, to work under pressure to meet tight deadlines and to deal with constant interruptions reacting to issues as they arise. 
•  Working within a large multi-disciplinary team requires liaising with team members at all levels maintaining professionalism at all times to ensure high levels of knowledge and a high standard of work practice.  

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.