Job summary
- Main area
- Ward Clerk
- Grade
- AFC Band 2
- Contract
- 6 months (Fixed Term/Secondment until 31st December 2025)
- Hours
- Part time - 22.5 hours per week
- Job ref
- 432-HR203-25
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Colchester Hospital
- Town
- Colchester
- Salary
- £24,169 per annum, pro rata
- Salary period
- Yearly
- Closing
- 22/05/2025 23:59
Employer heading
Ward Clerk - Mersea Ward
AFC Band 2
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
Are you empathetic, hard working and able to work under pressure?
Do you want to make a real difference to our clinical teams and our patients?
Then why not join us as a Ward Clerk!
We are looking for a highly motivated, dedicated customer focused individual to join our team on Mersea ward at Colchester Hospital Fixed Term/Secondment until 31st December 2025.
You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants.
We are looking for someone who will be able to work autonomously, be able to prioritise their workload, and work well within our team. You will have the ability to communicate effectively with members of the public, both face-to-face and over the phone.
Ward clerks are the first point of contact for visitors and patients to the ward, so we need someone who will ensure that the Trust's ‘OAK’ Values are used at all times to ensure the best patient experience.
Working Days/Hours will be - Monday - Friday 15:00-19:30
Main duties of the job
To assist in the efficient functioning of wards by relieving nursing staff of routine clerical and administrative duties.
To be familiar with the Hospital Computer Systems.
Receiving new patients and accompanying relatives/friends and answering initial questions pending Ward Sister/Nurse-in-Charge being available.
Maintaining Ward Clerk diary and admissions book.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Essential criteria
- Basic standard of education
Desirable criteria
- Evidence of on-going development as appropriate
Experience
Essential criteria
- Good clerical experience
- Excellent written and verbal communication skills
- Experience of contact with members of the public
Desirable criteria
- Previous ward clerk experience
- Knowledge of Medical Records
- Experience of team work
Knowledge
Essential criteria
- Good general computer literacy
- Knowledge and understanding of data protection and confidentiality
Desirable criteria
- Experience of Microsoft applications
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Andra Raica
- Job title
- Ward Sister
- Email address
- [email protected]
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