Job summary
- Main area
- Community Services
- Grade
- Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Participation in senior manager on call rota)
- Job ref
- 229-IC-7279807
- Employer
- Wye Valley NHS Trust
- Employer type
- NHS
- Site
- Nelson House
- Town
- Hereford
- Salary
- £62,215 - £72,293 pa pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading

General Manager Unplanned Care (INTERNAL)
Band 8b
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Job overview
INTERNAL APPLICANTS ONLY - Current Band 8a and above only
This role predominantly provides leadership and support to ensure services are provided to patients at home. The post holder will be responsible for a number of services including but not limited to Urgent Community Response, Community Referral Hub and Virtual Ward.
These services work closely with acute, primary and community teams to provide alternatives to hospital admission or to facilitate earlier discharge, once the patient no longer needs acute care.
These services have developed over the last 4 years and are in line with the 10yr NHS plan and the shift from secondary care to community. The services are now established and will grow and develop over the coming years. The post holder will need to have vision and an ability to work through complex pathways, and problem solving across our system.
Main duties of the job
Operational Management
Financial Management
Data analysis
Pathway development
Business development
Partnership working
Working for our organisation
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.
More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Detailed job description and main responsibilities
Details of the job and responsibilities can be found in the Job Description and Personal Specification
Person specification
Education & Qualifications
Essential criteria
- 1 st Level degree or equivalent
- Masters level qualification or relevant training or experience
- Evidence of business management education
- Leadership Qualification or experience
Experience
Essential criteria
- Experience of implementing complex quality improvement processes
- Extensive experience of managing a range of teams, multidisciplinary clinical and non-clinical staff groups and financial resources
- Experience of working with partners across the system
- Experience of developing services in a multidisciplinary team
Desirable criteria
- Experience of working with local authority partners
Skills, Knowledge & Abilities
Essential criteria
- Understanding and experience of project management skills
- Demonstrates an in-depth knowledge of national and regional performance indicators and pathway management
- Demonstrates knowledge and experience of the key principles of managing change
- Evidence of high level of communication and influencing skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Assinder
- Job title
- Associate Chief Operating Officer
- Email address
- [email protected]
- Telephone number
- 07534 131604
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