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Job summary

Main area
Haematology
Grade
Band 3
Contract
Permanent
Hours
37.5 hours per week (Full Time 37.5 hours per week pro rata)
Job ref
337-NP-9300KS
Employer
London North West University Healthcare NHS Trust
Employer type
NHS
Site
Northwick Park Hospital- Drake ward
Town
Harrow
Salary
£29,651 - £31,312 per annum inclusive of HCAS pro rata
Salary period
Yearly
Closing
13/01/2026 23:59

Employer heading

London North West University Healthcare NHS Trust logo

Healthcare Support Worker

Band 3

Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about our Trust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

  • H onesty
  • E quity
  • A ccountability
  • R espect
  • T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.  If it works for the service, we will do our best to make it work for you.

Job overview

The HCSW is part of the multidisciplinary team and plays a vital role in our multidisciplinary team, providing holistic, patient- centred care which is planned and directed by health care professionals. The post holder is expected to cover the duties of other HCSW colleagues within the range of the post holder’s knowledge and skills.

Main duties of the job

The HCSW will complete performance necessary patient care tasks delegated by a registered nurse or midwife, under their supervision such as undertaking personal care duties and record patient information.

Undertake personal and professional development activities to uphold care standards, such as completing the 15 standards of the Care Certificate and the associated workbook within a timeframe of normally 206 months from commencement of employment. 

Follow all London North West University Healthcare NHS Trust (LNWH) policies and provide a safe and person-centred environment for the treatment of patients.

The post holder is responsible for delivering high standards of personal care, providing services in accordance with the Trusts values and behaviours to support the nursing team in the delivery of patient care which is safe and effective.

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

Education and qualifications

Essential criteria
  • Completed Care Certificate or equivalent experience
  • Level 3 Health Care qualification/apprenticeship or equivalent relevant experience or completion of HCSW competency-based workbook .
  • Functional skills minimum Level 1 Maths and English or GCSE or equivalent experience
Desirable criteria
  • Further qualifications and training relevant and required by the speciality of this post
  • Competencies for existing substantive HCSW

Knowledge and Experience

Essential criteria
  • Experience of working in Acute Hospital setting or care background, in a HCSW role or equivalent
  • Experience of delivering personal care to patients
  • Experience of using computers or willing to undertake training in local computer systems
  • Knowledge of basic IT systems or willing to undertake training
  • Ability to demonstrate knowledge of data protection and health and safety issue
Desirable criteria
  • Evidence of continuing professional development
  • Competently perform a range if the core skills relevant to the area of speciality

Skills, abilities and Attribute

Essential criteria
  • Ability to demonstrates the following: Motivation/enthusiasm , Reliability ,Caring ,Respectful
  • Flexible with regard to work patterns and cross site working
  • Positive attitude to change and has high standards
  • Ability to meet the physical requirements of the role with reasonable adjustments if necessary
Desirable criteria
  • Phlebotomy and Cannulation

Employer certification / accreditation badges

Capital Nurse, LondonApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Janette Santillan
Job title
Clinical Nurse Manager
Email address
[email protected]
Telephone number
02088692822
Additional information

02088692822

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