Job summary
- Main area
- Urology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 162-7021-KK
- Employer
- Barking Havering and Redbridge Univ Hospitals NHS Trust
- Employer type
- NHS
- Site
- Urology Medical Staff
- Town
- Ilford
- Salary
- £31,081 - £33,665 Per annum Inclusive
- Salary period
- Yearly
- Closing
- 08/05/2025 23:59
Employer heading

Band 4 PPC – Urology Faster Diagnosis Navigator
Band 4
PEOPLE are at the HEART of everything we do
This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here 💙
Job overview
This is an exciting opportunity for a highly motivated, well organised, dynamic and enthusiastic candidate to work within the urology team to support the FDS Nurses, Urology Consultants to manage the FDS urology patient for suspected cancer patients.
Working alongside the clinical teams ensuring that cancer referrals are tracked ensuring that patient’s information is correctly captured on our electronic patient records systems. The successful candidate would be working with a Multidisciplinary Teams managing the cancer pathways. You will be dealing with the cancer pathways as per national and local guidelines, giving instructions and reassurance in a sensitive manner.
This is a critical administration role in managing the cancer pathways and we are looking for someone with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude. You will be expected to have good keyboard skills which are essential for this post and you should possess a current working knowledge of MS Word, Outlook and Excel.
You will be liaising with internal and external staff daily face to face and via the telephone. You should possess a friendly and approachable manner, be able to work calmly under pressure and demonstrate an awareness of confidentiality issues. You will need to have excellent people skills; excellent communication skills, enjoy working in a busy, challenging environment and have a positive approach to change.
Main duties of the job
To work alongside and support the Faster Diagnosis Standards (FDS) Nurse, Consultants to manage a full and comprehensive administrative service for urology
To effectively monitor and maintain relevant urology cancer pathways
To ensure the relevant information is entered promptly and accurately to the Electronic Patient Record (EPR) meeting the requirements of the Trust’s Patient Access Policy, always.
To liaise with patients and establish good working relationships with other clerical and clinical staff
Working for our organisation
We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with. We’re no longer in special measures; we’ve opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.
We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.
Our patients are benefitting from our Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub in Hornchurch.
These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.
The majority of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer.
We’re looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Adeyemi Kaka, Recruitment Advisor, on 01708 435000 ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person specification
Skills/ Abilities
Essential criteria
- Good level of literacy and numerical skills to read and record patient details and a range of information
- The ability to prioritise tasks effectively.
- Excellent communication skills, able to interact with tact and diplomacy with patients and staff
Desirable criteria
- Knowledge of patient referral to treatment times; experience of monitoring patient pathways
Experience/ Knowledge
Desirable criteria
- Knowledge of patient Referral to Treatment times, experience of monitoring patient pathways
- Understanding of medical terminology
- Experience working in a similar role in a hospital/health care setting.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Surbjit Kudhail
- Job title
- Patient Pathway Manager
- Email address
- [email protected]
- Telephone number
- 01708 435 000,
- Additional information
Extn: 8473
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