Job summary
- Main area
- Newborn hearing
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (pro rata pa incl. HCAS)
- Job ref
- 396-NN-7222959-ACS-GV-Y
- Employer
- Kingston and Richmond NHS Foundation Trust
- Employer type
- NHS
- Site
- Thames House
- Town
- Teddington
- Salary
- £42,939 - £50,697 pa incl HCAS
- Salary period
- Yearly
- Closing
- 24/06/2025 23:59
Employer heading
Newborn Hearing Screening Assistant Manager
Band 6
Home, community, hospital
Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.
Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.
We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.
Our Trust values
These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.
- Compassionate: We provide care with kindness, understanding, and empathy for all.
- Inclusive: We embrace diversity and respect the unique contributions of every individual.
- Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
- Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
Job overview
The post holder will support the delivery and operational management of the Newborn Hearing Screening Programme (NHSP) across South West London and West Surrey, including but not limited to: St George’s Hospital, Croydon University Hospital, Kingston Hospital, Epsom Hospital, St Helier Hospital, The Portland Hospital, Ashford and St Peter’s Hospitals, The Royal Surrey County Hospital, Frimley Park Hospital, and Wexham Park Hospital.
Main duties of the job
As Assistant Manager, you will provide day-to-day operational and managerial oversight of the Newborn Hearing Screening Programme across the designated South West London and West Surrey sites. You will assist in coordinating service delivery, ensuring national and local protocols are followed, supporting the training and development of screeners, and maintaining high standards in data quality, communication, and family-centred care.
The post holder will be directly managed by the Local Newborn Hearing Screening Managers who oversees services across both West Surrey and South West London.
You will also support the local managers in performance reporting, training delivery, service audits, quality assurance preparation, and staff supervision. You will be a key point of contact between screening teams, audiology services, maternity/neonatal units, and other key stakeholders.
Working for our organisation
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
Detailed job description and main responsibilities
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***
You will be required to travel, therefore a valid driving license and access to a vehicle would be desirable.
Person specification
Essential and desirable
Essential criteria
- Degree or equivalent qualification in a health-related field or relevant clinical background
- Management or leadership training
Desirable criteria
- Postgraduate qualification in healthcare leadership or service management
- Training in public health or screening programmes
Essential and desirable
Essential criteria
- Experience of managing or coordinating a clinical service or programme
- Experience of line managing staff
- Evidence of multi-agency working
- Experience working with NHS financial systems, including budgeting and invoicing
Desirable criteria
- Experience in a screening programme or audiology service
- Experience leading service improvement projects
Essential and desirable
Essential criteria
- Knowledge of the Newborn Hearing Screening Programme
- Understanding of NHS governance, safeguarding and risk management
- Familiarity with commissioning, invoicing, and service-level agreements
Desirable criteria
- Understanding of wider screening programme operations or national public health policy
Essential and desirable
Essential criteria
- Able to travel across multiple sites
- Flexible and resilient under pressure
- Committed to personal and team development
Desirable criteria
- Driving licence and access to a vehicle
Your application: Please ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.
References: Please provide 3 years of employment/educational history with professional email addresses (not personal ones like Hotmail or Gmail). If you cannot supply these, inform the interviewers to avoid delays in pre-employment checks.
Closing date: To keep our recruitment process efficient, some vacancies may be capped and closed early once we receive a sufficient number of applications.
Shortlisting: You will only be contacted by email or SMS from the SWL Recruitment Hub if you are successfully shortlisted. Please check your registered Trac email regularly.
DBS: We are committed to safeguarding children and vulnerable adults at risk of harm. For roles involving direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All employees, however, hold a responsibility to safeguard children and vulnerable adults as part of their duties and to understand the specific safeguarding responsibilities associated with their role.
Telephone: 02082963786
Text: 07501066267
Email: [email protected]. Employer certification / accreditation badges
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Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Hayley Moore
- Job title
- NHSP Team Lead
- Email address
- [email protected]
- Telephone number
- 07825 834454
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