Job summary
- Main area
- Family Health - Community inpatient Units
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 20 hours per week (8am-12pm Monday-Friday)
- Job ref
- 419-7188730-WC-FH
- Employer
- York and Scarborough Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St Monicas Hospital
- Town
- Easingwold,
- Salary
- £24,169 Pro rata
- Salary period
- Yearly
- Closing
- 25/05/2025 23:59
Employer heading
Wark Clerk
Band 2
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
St Monicas Hospital is seeking a friendly, hardworking and organised Ward Clerk to join a small team to support the smooth day-to-day running of our ward. The successful candidate will play a key role in maintaining effective communication and administrative support for both patients and staff.
St Monicas Hospital is a small, 12 bedded community inpatient unit, situated in the idyllic town of Easingwold. We have a small team of Nurses, Healthcare Support workers, Physiotherapists and Occupational therapists, with the collective aim of rehabbing patients back to their normal levels of independence, following periods of illness. The MDT works together to provide a collaborative approach to discharge planning and effective provisions of care. St Monicas Hospital is GP led, so the Ward Clerk will be required to liase with different GP practices effectively.
Candidates are required to:
- Have excellent organisational and time-keeping skills.
- Friendly and approachable manner
- Ability to work both independently and as part of a team.
- Strong communication and interpersonal skills.
Join our dedicated team at St Monicas and help us to continue to provide outstanding care in a welcoming and efficient environment.
Main duties of the job
- Answering telephone calls and directing enquiries appropriately.
- Greeting and assisting patients, families and visitors.
- Placing orders for ward supplies and equipment and monitoring stick levels.
- Requesting and co-ordinating patient transport.
- Liaising with all members of the Multi-disciplinary team to support effective patient care.
- Under taking of statutory training in relation to the role.
- Resolve routine problems and issues arising from contacts, making judgements on the appropriate referral of such problems where necessary.
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
· Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
· 27 days holiday rising to 33 days (depending on NHS Trust service)
· A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
· A variety of different types of paid and unpaid leave covering emergency and planned leave
· Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
· NHS Car Lease scheme and Cycle to Work scheme
· An extensive range of learning and development opportunities
· Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.[email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Qualifications, Knowledge, Training and Experience
Essential criteria
- Educated to GCSE Level or equivalent. Maths and English at C or above – or equivalent qualification/demonstrable experience.
- Computer literacy skills to RSA2, NVQ 2 or equivalent
Desirable criteria
- Previous Office/Administrative experience in an NHS environment
- Experience (1 year minimum) Office/Administrative role
- Experience of dealing with confidential information
- Experience of cashiering duties including the handling of patient monies
Personal Attributes
Essential criteria
- Self-disciplined/motivated and empathetic
Skills
Essential criteria
- Able to organise and prioritise own workload
- Possess sound communication skills
- Ability to function effectively as part of a Team
- Have the ability to exercise initiative
Desirable criteria
- Ability to communicate and empathise with patients
- System Knowledge – NHS Supply Chain/Oracle/CPD
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jade Barnes
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01904724825
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