Job overview

We are looking for 1 x Part Time 2/3 days per week on rotation. Will be discussed in interview.

This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department. This includes maintaining patient related records/databases, making appointments and preparing correspondence. 

There is one role available working between the Crisis admin teams based at Highbury hospital, but may also involve working at the Sherwood Oaks Hospital for holiday and/or sickness cover for the Crisis team based there.

You will work as part of a team providing clerical and administrative support. 

Where required,  you will participate in the provision of a welcoming and confidential reception service to  staff and visitors. 

Main duties of the job

To carry out all aspects of clerical and administrative support.

Maintain health care records including computerized systems and databases.

Potential reception duties; including monitoring visitor attendance, dealing with telephone enquiries and incoming mail.

To receive and make internal and external telephone calls from staff, service users / patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.

Type correspondence as required.

Co-ordinating healthcare appointments for patients.

Word process correspondence including letters, memos and typing reports.

May be required to take notes/minutes at team meetings.

Filing and photocopying, scan and attaching documents.

To implement and maintain adequate filing and follow up systems.

Transfer of individual and bulk files for archiving between locations.

Input clinical data and maintain.

Identify health and safety practices that are appropriate to self and others.

To participate in appropriate training courses and updated in accordance with mandatory requirements and undertake a personal development plan ‘My Annual Review’.

Working as a team to provide cover for sickness and annual leave, as and when required.

To undertake any other duties that would be a reasonable expectation of this role.

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment