Job overview

Are you ready to step up into a managerial admin role, or are you an admin looking for a change of pace?

We are seeking an Office Manager to join our Buckinghamshire Complex Needs Service!

In this role, you will be responsible for providing effective administrative support to our team, ensuring our service is well-organised and efficiently run. You will also collaborate closely with the Deputy Team Manager and Team Leader to develop and modernise our clinical services and administrative processes.

The Buckinghamshire Complex Needs Service is a specialist community service for individuals diagnosed with personality disorders or those who have traits of personality disorders. We offer group therapy catering to adults of all ages. Our goal is to help individuals manage their symptoms and improve their quality of life through structured therapeutic interventions.

Main duties of the job

• Manage Team Operations: Oversee the day-to-day management of the team base, including clinical management systems, patient-centred practices, health and safety procedures, and administrative processes.
• Data Quality and Reporting: Act as the Data Quality Lead, ensuring timely collection, recording, and auditing of activity data, and regularly report findings to the Team Manager.
• Referral and Appointment Systems: Establish and maintain systems for screening, prioritizing, and allocating new referrals, and ensure efficient management of the choose and book service for patients.
• Staff Training and Management: Train and manage team staff, ensuring mandatory training is up to date, conducting regular appraisals, and addressing any training needs or disciplinary issues.
• Building and Equipment Maintenance: Develop systems to ensure building works and equipment maintenance are carried out, including IT systems, and conduct regular environmental risk assessment.

The ability to travel independently between sites within the Trust is essential for this role.

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”.

Our values are: “Caring, safe and excellent”.

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team