Job summary
- Main area
- Pathology
- Grade
- NHS AfC: Band 5
- Contract
- Fixed term: 6 months (N/A)
- Hours
- Part time - 22.5 hours per week (Wednesday, Thursday, Friday preferred)
- Job ref
- 297-7810957
- Employer
- Gateshead Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Queen Elizabeth Hospital
- Town
- Gateshead
- Salary
- £31,049 - £37,796 pa pro rata
- Salary period
- Yearly
- Closing
- 26/03/2026 23:59
Employer heading
Pathology Quality Coordinator
NHS AfC: Band 5
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Job overview
An exciting opportunity to join the Quality and Service Improvement Team at South of Tyne and Wear Pathology services for 6 months. As part of the team the post holder will have developed knowledge, experience and competency in Quality Management Systems being able to work unsupervised in performing their role. It is a primary role of the post to monitor, train and provide specialist advice to staff on all aspects of the Quality Management System used by Gateshead Clinical Pathology Services. The post holder will support all Pathology disciplines to maintain all aspects of the quality management system to ensure a successful UKAS visit in July.
Main duties of the job
Provide training on all aspects of the quality management system e.g Document Control, Audit, Asset, Competency Training
Monitor compliance of KPI's using data analysis and Power BI reports and conduct departmental 1-1s for accountability
Conduct audits on all areas of the quality management system
Support all pathology disciplines in their quality activities
Support service improvement initiatives using collated feedback
Working for our organisation
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Detailed job description and main responsibilities
Quality Coordinators are essential to providing a good quality service and thus a high level of patient care. To ensure this is the case, the quality coordinator must:
Be involved in providing training to SoTW personnel on all aspects of the quality management system e.g Document Control, Audit, Asset, Competency Training
Ensuring compliance by monitoring the Pathology KPI's using data analysis and Power BI reports and using this data to conduct departmental 1-1s with department managers and senior staff, for accountability
Be able to conduct audits on all areas of the quality management system
Be available and approachable to support all pathology disciplines in their quality activities
Think innovatively to support service improvement initiatives using collated feedback
Person specification
Qualifications
Essential criteria
- Degree level qualification or equivalent experience
Knowledge
Desirable criteria
- Working knowledge of Q Pulse
- Knowledge of Pathology Quality Management Systems
Experience
Essential criteria
- Significant NHS Experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Bassett
- Job title
- Quality and Service Improvement Manager
- Email address
- [email protected]
- Telephone number
- 0191 445 8152
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