Detailed job description and main responsibilities

• Develops, manages and maintains positive, appropriate relationships with patients, families and carers providing person-centred care
• Understands the different influences that impact on health outcomes for patients and their families including health inequalities
• Understands the aims and principles of health promotion, protection and improvement and seeks support from a registered practitioner when a patient signals a desire to change their health behaviour.
• Undertake initial screening of patients to inform the Occupational Therapist / Physiotherapist in prioritising and allocating cases.
• Adheres to the CSP and RCOT code of ethics and professional conduct, the trusts code of conduct for non-registered staff and all other relevant policies and procedures.
• Understands and demonstrates the principles of team and partnership working and is able to define own duties and role
• Understands the role boundaries and importance of supervision and carrying out appropriate delegated tasks, ensuring timely completion
• Actively participates in the planning, development and evaluation of personalised care plans by offering objective clinical and evidence-based information to inform planned activities.
• Provides feedback on patient progress and condition, recognises the impact of support and interventions, and suggests ideas for improvement when developing, reviewing and evaluating care plans based on objective evidence and experience.
• Uses knowledge and understanding of physical, mental and behavioural health conditions to recognise deterioration in patients. Responds by promptly escalating concerns to a registered practitioner.
• Gathers relevant information working under protocols and forms a judgement on the improvement or deterioration in the physical, mental, or behavioural condition of service users and responds by referring or escalating concerns to a registered practitioner.
• Ensures safe and effective use of equipment, including fitting, demonstration and teaching of safe and appropriate use. Adapts equipment where appropriate and monitors individuals progress. Carries out basic risk assessment and able to document in care records. Ensures equipment is safe.
• Keeps complete, clear, accurate and timely records, utilising digital platforms as required
• Communicates effectively through a variety of methods including the use of interpersonal, written and verbal and non-verbal skills
• Demonstrates the ability to provide and receive complex and sensitive information, including relating to patients. Judges the appropriate method of communication, ensuring information is provided in an accessible way. Actively listens and receives information, gives and acts on feedback. Understands the communication needs of others and adapts communication style accordingly. 
• Reports any incidents, accidents or complaints in a timely manner, taking appropriate action as necessary 
• Following registered-therapists instructions or as part of protocol, to continue/commence treatments.
• To maintain the department and equipment in a clean and orderly manner, bringing to the notice of relevant people anything that is damaged/worn.
• To ensure that areas are well maintained and comply with health and safety guidelines, ensuring the safe use of equipment and storage of materials.
• To exercise good personal time management, punctuality and consistent reliable attendance.

For further details of the role please see the attached job description