Job summary
- Main area
- Health Care Support Worker (HCSW)
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Service hours are 08.00-20.00 Mon-Sun)
- Job ref
- 001-ACS066-0625
- Employer
- Cardiff and Vale University Health Board
- Employer type
- NHS
- Site
- Cardiff Royal Infirmary
- Town
- Cardiff
- Salary
- £24,433 - £26,060 per annum, pro rata
- Salary period
- Yearly
- Closing
- 29/06/2025 23:59
Employer heading

Community Health Care Support Worker
Band 3
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
· We are kind and caring
· We are respectful
· We have trust and integrity
· We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
The Community Nursing Service in the Cardiff Locality delivers highly skilled nursing care to patients in their own homes and in the community setting.
We have an exciting opportunity for an experienced Health Care Support worker to join our team. If you are conscientious, enthusiastic and forward thinking we welcome enquiries from you. We provide a comprehensive induction programme and encourage professional development and lifelong learning.
- To undertake HCSW duties as required by clinical area reflecting the
Fundamental Skills, Supportive Skills and some Additional Skills as detailed in the HCSW Skills Framework. - To implement prescribed plans of care under indirect supervision of the registered practitioner, assessing the effectiveness of the care provided and feedback the results.
- To undertake non-nursing duties and clerical duties as required in the clinical area.
Main duties of the job
An exciting opportunity exists for a conscientious, motivated and innovative practitioner to work within the Cardiff and Vale University Health Board and support the Splott District Nurse Team.
We require enthusiastic and positive practitioners who are pro-active and organised. You should work well as part of a team and take ownership and responsibility for providing a safe and excellent service to patients within your care.
We expect our staff to be professional and consistent role models who lead by example, and are committed to learning and improving to develop themselves and others. They must also take the Health Boards beliefs and values into consideration.
If you have a natural ability to put others at ease, are patient, calm and reassuring, have the ability to communicate honestly when under pressure and work well as part of a team we would like to receive your application.
Must have the ability to travel between bases in a timely manner.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- NVQ Level 2 in Health and Social Care (or equivalent)
- Good standard of written and spoken English essential
Desirable criteria
- NVQ Level 3 in Health and Social Care (or equivalent)
Experience
Essential criteria
- Previous experience in hospital or health care environment
Skills
Essential criteria
- Good interpersonal and people skills
- Able to return information and carry out instructions accurately
- Know how to / be able to deal with people in challenging circumstances
- Able to maintain confidentiality
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Sian Pennell
- Job title
- District Nurse Team Leader
- Email address
- [email protected]
- Telephone number
- 07912 471406
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