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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
190-0711-DIR-S
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Northern General
Town
Sheffield
Salary
£24,937 - £26,598 pa/ pro rata for part time staff
Salary period
Yearly
Closing
31/08/2025 23:59
Interview date
09/09/2025

Employer heading

Sheffield Teaching Hospitals NHS Foundation Trust logo

Admin/Clerical support to Nursing Management

NHS AfC: Band 3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

An exciting opportunity has arisen for a motivated and enthusiastic individual to join our team as Admin/Clerical Support to Nursing Management at the Princess Royal Spinal Cord Injuries Centre (SCIC), based at Sheffield Teaching Hospitals.

You will be working at the heart of one of the UK’s leading specialist spinal injury centres, providing comprehensive and confidential administrative support to the Matron and Ward Managers. This is a unique and rewarding opportunity to play a vital role in supporting the delivery of high-quality care in a complex, fast-paced environment.

You will act as the first point of contact for queries directed to the nursing management team, coordinating responses and ensuring enquiries are dealt with professionally and efficiently. Key responsibilities include managing diaries, coordinating meetings, preparing agendas and minutes, maintaining accurate staff records, and supporting departmental processes such as complaints, training, sickness, and health and safety compliance.

We are looking for someone who:

  • Has excellent organisational, time management and communication skill
  • Works well independently and as part of a team
  • Is proactive and adaptable with a high level of accuracy and attention to detail

In this role, you’ll be part of a supportive and committed team that values compassion, professionalism, and continuous improvement. Flexible working patterns within core hours may be considered to support work–life balance.

Main duties of the job

  • Provide comprehensive secretarial and diary management support to the Matron and senior nursing team, including preparation of high-quality correspondence, reports, agendas, and minutes.
  • Organise and coordinate meetings, interviews and appointments, ensuring venues, materials and attendance are arranged
  • Maintain and update electronic systems and databases, including ESR, e-rostering, training compliance, revalidation, sickness/absence records, and appraisal data
  • Monitor and support HR processes such as sickness management, OH referrals, maternity, retirement and termination forms
  • Handle internal and external communications including post, email and telephone enquiries, filtering and redirecting appropriately while maintaining confidentiality
  • Support clinical governance by keeping noticeboards and patient information leaflets up to date, assisting with PGDs, and coordinating minor works
  • Generate reports and collate data using PALMS, spreadsheets and Trust systems to support decision-making and service delivery.
  • Contribute to service improvement, attend team meetings, and engage in ongoing personal and professional development.

Working for our organisation

Working for Sheffield Teaching Hospitals NHS Foundation Trust (STHFT) offers an exciting opportunity to be part of one of the largest and most respected NHS providers in the country. Operating with a budget of £1.2 billion, STHFT employs over 18,500 staff, delivers care across five hospital sites, and works within more than 40 community settings. The Trust is internationally recognised for its clinical excellence, cutting-edge research, and strong commitment to innovation in patient care.

At STHFT, we pride ourselves on creating a workplace where everyone feels valued, respected, and supported. Our culture is rooted in compassion and professionalism, and we strive to make a meaningful difference in the lives of our patients and the communities we serve. Whether you're clinical or non-clinical, you’ll be part of a dedicated team working collaboratively to deliver high standards of care.

We offer a range of staff benefits including access to professional development opportunities, flexible working options, wellbeing support, and initiatives that help staff maintain a healthy work–life balance. We recognise that our people are our greatest asset and are committed to investing in their growth, welfare, and career satisfaction.

Joining Sheffield Teaching Hospitals means being part of an organisation where talent is nurtured, diversity is celebrated, and your contributions help shape the future of healthcare in Sheffield and beyond.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

Essential criteria
  • GCSE level A to C in English or Equivalent Experience
  • OCR Stage II Word Processing or equivalent experience
  • Secretarial qualification
Desirable criteria
  • NVQ in Administration and Clerical

Special Skills/Aptitudes

Essential criteria
  • Excellent interpersonal, communication and team working skills
  • Good understanding of confidentiality issues
  • Ability to produce high quality documents
  • Good organisational skills including prioritising
  • Calm approach to changing work situations
  • Decision making skills

Experience

Essential criteria
  • Secretarial experience or equivalent including using Microsoft Word, Excel, email and internet
  • Administrative experience i.e filing, using databases
  • Experience of working in an outpatient and hospital setting
  • Experience of using an EPR system to create/monitor and amend clinical activity
  • Experience of managing invoices
  • NHS experience
Desirable criteria
  • Audio typing
  • Audit

Further Training

Desirable criteria
  • Experience using E eRostering

Other Factors

Essential criteria
  • Flexible and reliable approach to working practice
  • Positive attitude to tasks and teamwork
  • Ability to work across sites
  • Ability to work a flexible work pattern across the week

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Step into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Glenn Carlin
Job title
Operational Manager
Email address
[email protected]
Telephone number
01142 266417
Additional information

Michelle Maycock - 0114 2267001  

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