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Job summary

Main area
Communications and Engagement
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
001-AC103-0625
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
Woodland House
Town
Cardiff
Salary
£30,420 - £37,030 per annum
Salary period
Yearly
Closing
23/06/2025 23:59

Employer heading

NHS

Communications Officer

Band 5

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed


 

Job overview

The role requires a communications professional to plan and implement communications on behalf of the organisation. It requires delivery of the corporate communication functions, including writing content, media relations and social media. The role will also develop, implement, maintain and evaluate innovative communication campaigns, making best use of new media opportunities and will be tailored for a wide range of audiences so that they engage staff, stakeholders, media and the public.

The post-holder will have a role in establishing and communicating key messages to safeguard the University Health Board reputation, limit adverse publicity and promote a positive image to increase public and stakeholder understanding of the University Health Board’s objectives and services

Main duties of the job

We currently have an exciting opportunity for a communications officer to join the team at Cardiff and Vale University Health Board. 

The successful candidate will be part of a professional team which develop campaigns and materials to engage with a diverse population across Cardiff and the Vale of Glamorgan. 

Working closely with the wider communications team the postholder will have knowledge of traditional communications channels, social and digital marketing and engagement. You will be adept at researching new channels, writing and developing content and supporting our campaigns by scheduling and monitoring content. 

The post holder will be based with the Communications and Engagement Team at Woodland House, Maes y Coed Road, Cardiff.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is  “Caring for People, Keeping People Well”, and our  vision is that every person’s chance of leading a healthy life should be equal.   As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing.    We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research.   Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.    

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions.    Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline.  Whether city life or rural living, Cardiff  and the Vale offers the best of both worlds.

 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

Essential criteria
  • Educated to degree level in relevant field (communications, digital communications, or IT), or equivalent level of work experience including practical knowledge and experience of methods and approaches as they relate to digital communications and public relations.

Qualifications

Essential criteria
  • Knowledge and a practical grasp of the digital communication landscape and opportunities offered. Knowledge of health and public sector practices, as well as a thorough understanding of local and national political networks and infrastructure. Demonstrable CPD.

Experience and Skills

Essential criteria
  • Previous experience of working in a communications team. Evidence of providing communication services across digital channels with a proven track record. Proven track record in development and delivery of effective electronic communications as part of a proactive campaign.

Skills

Essential criteria
  • Demonstratable communication skills – both written and oral – to communicate and engage positively with leading clinicians and professionals, wider staff, the public and other internal and external stakeholders Report writing and presentation skills

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Alexandra Davies
Job title
Senior Communications Officer
Email address
[email protected]
Telephone number
02921 836052
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